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usbdk1.0.19 update to 1.0.21, windows blue screen #79

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LAIhy opened this issue Nov 21, 2019 · 2 comments
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usbdk1.0.19 update to 1.0.21, windows blue screen #79

LAIhy opened this issue Nov 21, 2019 · 2 comments

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@LAIhy
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LAIhy commented Nov 21, 2019

I use UsbDk 1.0.19 in my pc, windows 7, It work fine, but when I update usbdk to 1.0.21, I run the UsbDk_1.0.21_x64.msi in my pc, the windows show blue screen. And after I reboot my pc, I uninstall the usbdk 1.0.19, install the usbdk 1.0.21 again, this problem still exist. Is there any way to fix this problem?
TIM图片20191121094355-1

@ybendito
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ybendito commented Nov 23, 2019

Question: If you uninstall 1.0.19, then install 1.0.19 - does the problem happen or not?
In any case I recommend to uninstall 1.0.19, use Windows Update to take latest hot fixes, then try again to install 1.0.21. If the problem persists, we'll try to find a root cause together.

@LAIhy
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LAIhy commented Nov 28, 2019

Question: If you uninstall 1.0.19, then install 1.0.19 - does the problem happen or not?
=>yes,this problem still happen

It seem that the original USB driver of my pc has been damaged,and I finally fix this problem in the following steps
1、delete usbehci.sys, usbhub.sys, usbohci.sys, usbport.sys in C:\windows\system32\drives
2、uninstall all USB drivers
3、delete usbui.dll in C:\windows\system32
4、reboot the computer

after reboot, the problem solved, and I can install usbdk 1.0.19 or usbdk 1.0.21 successfully

@ybendito ybendito closed this as completed Jan 2, 2020
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