[QA-Bug]Desktop | Assets Not Loading Upon Returning to Genesis Plaza

[decentraland-bot]

Severity:

SEV-3 | Stability or minor user impact

Description:

In the desktop explorer, after the user completes the onboarding process or changes location/world and returns to the Genesis plaza (0,0), assets fail to load. The sections of the explorer remain stuck in a loading state, and the user must close and reopen the app to recover the assets and resume interaction.
There is no clear Step-by-Step Reproduction (STR) for triggering the error, and it is not 100% reproducible.

📝LOGS: Player.log

❌ Actual Result
After completing the onboarding process or changing location/world and returning to the Genesis plaza (0,0), assets fail to load in the desktop explorer. The explorer sections remain in a loading state, hindering interaction.

Screen.Recording.2024-04-24.At.18.08.02.mp4

✅ Expected Result

Assets should load correctly after completing the onboarding process or changing location/world, allowing seamless interaction with the app in the desktop explorer.

Operating system:

Sonoma 14.2.1

Error:

null

Browser (version):

Steps to reproduce:

1. Open the Decentraland desktop explorer.
2. Complete the onboarding process.
3. Go Genesis plaza (0,0).
4. Navigate through scenes
5. Return to Genesis Plaza.
6. Navigate through the worlds multiple times.
7. Return to Genesis Plaza.

Ticket number: