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Update problem (Windows) #2200

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erikangelin-king opened this issue Sep 24, 2018 · 4 comments
Closed

Update problem (Windows) #2200

erikangelin-king opened this issue Sep 24, 2018 · 4 comments
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serious A serious although non-blocking issue

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@erikangelin-king
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https://forum.defold.com/t/is-there-an-update-problem-windows/30024

Hi @Erik_Angelin,
No I’m not getting the “Update Available” message. I did, ever since starting using defold over 6 months ago, but I noticed that since version 1.2.136 2018-09-11 it stopped appearing (I think it was this version but could be a few days off).
I manually updated to 1.2.136 2018-09-19 Friday but I still don’t get the update available message on this either.
BR

@subsoap
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subsoap commented Sep 25, 2018

I'm still getting regular updates on Windows 10.

@erikangelin-king erikangelin-king added the serious A serious although non-blocking issue label Sep 25, 2018
@ghost
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ghost commented Nov 1, 2018

I have the same issue on OSX High Sierra. Normally logging out and back in makes it work, but on version 1.2.140 I could not get the update available message to show up

@approboGames
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approboGames commented Nov 14, 2018

This problem is still occuring for me. I got an "UPDATE AVAILABLE" prompt in the bottom corner shortly after 1.2.141. I did not update and still on 1.2.140 but the prompt is no longer showing.

After further investigation there may be more info in the log refering to this (based on timestamp).

2018-11-14 21:38:57.716 <-- Previous log entry timestamp

2018-11-14 21:39:09.473 19035 [JavaFX Application Thread] WARN java.util.prefs - Could not open/create prefs root node Software\JavaSoft\Prefs at root 0x80000002. Windows RegCreateKeyEx(...) returned error code 5.
2018-11-14 21:39:09.486 19048 [JavaFX Application Thread] INFO editor.updater - {:line 87, :message "automatic updates enabled (channel='editor-alpha')"}
2018-11-14 21:39:10.527 20089 [Timer-0] INFO editor.updater - {:line 43, :message "checking for updates"}
2018-11-14 21:39:10.614 20176 [Timer-0] DEBUG com.defold.editor.Updater - checking for update url='https://d.defold.com/editor2/channels/editor-alpha/update.json'
2018-11-14 21:39:12.013 21575 [Timer-0] INFO com.defold.editor.Updater - new version found dfbd3470660278721c7a0eea27f9e57d53590564
2018-11-14 21:39:12.014 21576 [Timer-0] INFO com.defold.editor.Updater - downloading defold-dfbd3470660278721c7a0eea27f9e57d53590564.jar -> C:\Users%USERNAME%\AppData\Local\Temp\1877725520535020641\7672463945490467906.tmp
2018-11-14 21:39:12.133 21695 [JavaFX Application Thread] WARN editor.login - {:line 22}
com.sun.jersey.api.client.UniformInterfaceException: GET https://cr.defold.com/users/%EMAIL% returned a response status of 403 Forbidden
at com.sun.jersey.api.client.WebResource.handle(WebResource.java:688)
at com.sun.jersey.api.client.WebResource.access$200(WebResource.java:74)
at com.sun.jersey.api.client.WebResource$Builder.get(WebResource.java:509)
at editor.client$cr_get.invokeStatic(client.clj:54)
at editor.client$user_info.invokeStatic(client.clj:87)
at editor.login$logged_in_QMARK_.invokeStatic(login.clj:17)
at editor.welcome$make_dashboard_client.invokeStatic(welcome.clj:243)
at editor.welcome$show_welcome_dialog_BANG_.invokeStatic(welcome.clj:737)
at editor.welcome$show_welcome_dialog_BANG_.invoke(welcome.clj:733)
at editor.welcome$show_welcome_dialog_BANG_.invokeStatic(welcome.clj:735)
at editor.boot$select_project_from_welcome$fn__147736.invoke(boot.clj:68)
at clojure.lang.AFn.run(AFn.java:22)
at com.sun.javafx.application.PlatformImpl.lambda$null$173(PlatformImpl.java:295)
at java.security.AccessController.doPrivileged(Native Method)
at com.sun.javafx.application.PlatformImpl.lambda$runLater$174(PlatformImpl.java:294)
at com.sun.glass.ui.InvokeLaterDispatcher$Future.run(InvokeLaterDispatcher.java:95)
at com.sun.glass.ui.win.WinApplication._runLoop(Native Method)
at com.sun.glass.ui.win.WinApplication.lambda$null$148(WinApplication.java:191)
at java.lang.Thread.run(Thread.java:745)

2018-11-14 21:39:38.806 <-- Next log entry timestamp

@vlaaad
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vlaaad commented Feb 15, 2019

We changed our update system and reportedly this is no longer an issue. Feel free to reopen if it still happens to you after newer updates.

@vlaaad vlaaad closed this as completed Feb 15, 2019
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