[Marketplace Contribution] Email Communication - Content Pack Update (#…

…30788)

* "contribution update to pack "Email Communication""

* Update Packs/EmailCommunication/pack_metadata.json

Co-authored-by: Israel Lappe <79846863+ilappe@users.noreply.github.com>

* Update Packs/EmailCommunication/Scripts/SendEmailReply/SendEmailReply.py

Co-authored-by: Israel Lappe <79846863+ilappe@users.noreply.github.com>

* Rename 2_1_0.md to 2_0_14.md

* Update SendEmailReply.yml

* Update Packs/EmailCommunication/ReleaseNotes/2_0_14.md

Co-authored-by: ShirleyDenkberg <62508050+ShirleyDenkberg@users.noreply.github.com>

---------

Co-authored-by: amontminypa <118302525+amontminypa@users.noreply.github.com>
Co-authored-by: Israel Lappe <79846863+ilappe@users.noreply.github.com>
Co-authored-by: ShirleyDenkberg <62508050+ShirleyDenkberg@users.noreply.github.com>

Packs/EmailCommunication/ReleaseNotes/2_0_14.md

@@ -0,0 +1,7 @@
+
+#### Scripts
+
+##### SendEmailReply
+
+- Updated the **SendEmailReply** script to include a references header when using the **Gmail Single User integration**. This allows email replies sent using this automation to group into conversations in the end user's Gmail inbox.
+- Updated the Docker image to: *demisto/python3:3.10.13.80014*.

Packs/EmailCommunication/Scripts/SendEmailReply/SendEmailReply.py

@@ -1,5 +1,7 @@
 import demistomock as demisto  # noqa: F401
 from CommonServerPython import *  # noqa: F401
+
+
 import json
 import random
 import re
@@ -108,6 +110,11 @@ def execute_reply_mail(incident_id, email_subject, subject_include_incident_id,
             "replyTo": service_mail,
             "using": mail_sender_instance
         }
+        # If using Gmail Single User,
+        # add references header to mail_content to properly group replies into conversations in user's inbox.
+        instances = demisto.getModules()
+        if instances.get(mail_sender_instance, {}).get("brand") == "Gmail Single User":
+            mail_content["references"] = email_latest_message
     else:
         mail_content = {
             "to": email_to,

Packs/EmailCommunication/Scripts/SendEmailReply/SendEmailReply.yml

@@ -7,12 +7,10 @@ args:
   description: Attachment.
   isArray: true
   name: attachment
-- defaultValue:
-  description: The mailbox from which emails are sent from the 3rd party integration.
+- description: The mailbox from which emails are sent from the 3rd party integration.
   name: service_mail
 - name: mail_sender_instance
   description: Name of the mail sender instance name for transmitting emails.
-  defaultValue:
 - name: new_thread
   auto: PREDEFINED
   predefined:
@@ -46,7 +44,7 @@ subtype: python3
 system: true
 type: python
 fromversion: 5.0.0
-dockerimage: demisto/python3:3.10.13.78960
+dockerimage: demisto/python3:3.10.13.80014
 tests:
 - No tests (auto formatted)
 contentitemexportablefields:
@@ -55,3 +53,4 @@ contentitemexportablefields:
 tags: []
 scripttarget: 0
 runas: DBotWeakRole
+runonce: false

Packs/EmailCommunication/pack_metadata.json

@@ -2,7 +2,7 @@
     "name": "Email Communication",
     "description": "Do you have to send multiple emails to end users? This content pack helps you streamline the process and automate updates, notifications and more.\n",
     "support": "xsoar",
-    "currentVersion": "2.0.13",
+    "currentVersion": "2.0.14",
     "author": "Cortex XSOAR",
     "url": "https://www.paloaltonetworks.com/cortex",
     "videos": [