Prisma Cloud Server URL additional info & error (#32056)

* add informative error

* add informative additionalinfo

* update RN

* pass build

* Update Packs/PrismaCloud/ReleaseNotes/4_2_16.md

Co-authored-by: ShirleyDenkberg <62508050+ShirleyDenkberg@users.noreply.github.com>

* dockerimage

---------

Co-authored-by: ShirleyDenkberg <62508050+ShirleyDenkberg@users.noreply.github.com>

Packs/PrismaCloud/Integrations/PrismaCloudV2/PrismaCloudV2.py

@@ -2236,6 +2236,9 @@ def main() -> None:
         error_msg = str(e)
         if hasattr(e, 'res'):
             error_msg += get_response_status_header(e.res)  # type: ignore[attr-defined]
+            if hasattr(e.res, 'status_code') and e.res.status_code == 401:  # type: ignore[attr-defined]
+                error_msg = 'Authentication failed. ' \
+                            'Check that the Server URL parameter is correct and validate your credentials.\n' + error_msg
         return_error(error_msg, error=e)
 
 

Packs/PrismaCloud/Integrations/PrismaCloudV2/PrismaCloudV2.yml

@@ -9,7 +9,8 @@ display: Prisma Cloud v2
 category: Network Security
 description: Prisma Cloud secures infrastructure, workloads and applications, across the entire cloud-native technology stack.
 configuration:
-- name: url
+- additionalinfo: 'Prisma Cloud service tenant admin console URL. The URL for the Prisma Cloud service varies depending on the cluster on which your tenant is deployed. For more information see: https://pan.dev/prisma-cloud/api/cspm/api-urls/.'
+  name: url
   display: Server URL
   defaultvalue: https://api.prismacloud.io/
   type: 0
@@ -111,7 +112,7 @@ script:
   script: ''
   type: python
   subtype: python3
-  dockerimage: demisto/python3:3.10.13.83255
+  dockerimage: demisto/python3:3.10.13.84405
   isfetch: true
   isremotesyncin: true
   isremotesyncout: true

Packs/PrismaCloud/ReleaseNotes/4_2_16.md

@@ -0,0 +1,5 @@
+
+#### Integrations
+##### Prisma Cloud v2
+- Updated the documentation and errors regarding the *Server URL* parameter.
+- Updated the Docker image to: *demisto/python3:3.10.13.84405*.

Packs/PrismaCloud/pack_metadata.json

@@ -2,7 +2,7 @@
     "name": "Prisma Cloud by Palo Alto Networks",
     "description": "Automate and unify security incident response across your cloud environments, while still giving a degree of control to dedicated cloud teams.",
     "support": "xsoar",
-    "currentVersion": "4.2.15",
+    "currentVersion": "4.2.16",
     "author": "Cortex XSOAR",
     "url": "https://www.paloaltonetworks.com/cortex",
     "email": "",