[PrismaCloudV2] Add retries to fetch-incidents API calls

Packs/PrismaCloud/Integrations/PrismaCloudV2/PrismaCloudV2.py

@@ -111,15 +111,17 @@ def generate_auth_token(self, username: str, password: str) -> None:
         The token is valid for 10 minutes.
         """
         data = {'username': username, 'password': password}
+        demisto.debug("Sending request to get the auth token")
 
-        response = self._http_request('POST', 'login', json_data=data)
+        response = self._http_request('POST', 'login', json_data=data, retries=2)
         try:
             token = response.get('token')
             if not token:
                 raise DemistoException(f'Could not retrieve token from server: {response.get("message")}', res=response)
         except ValueError as exception:
             raise DemistoException('Could not parse API response.', exception=exception) from exception
 
+        demisto.debug("Successfully got the auth token")
         self._headers[REQUEST_CSPM_AUTH_HEADER] = token
 
     def alert_filter_list_request(self):
@@ -137,7 +139,7 @@ def alert_search_request(self, time_range: Dict[str, Any], filters: List[str], l
                                     })
         demisto.info(f'Executing Prisma Cloud alert search with payload: {data}')
 
-        return self._http_request('POST', 'v2/alert', params=params, json_data=data)
+        return self._http_request('POST', 'v2/alert', params=params, json_data=data, retries=2)
 
     def alert_get_details_request(self, alert_id: str, detailed: Optional[str] = None):
         params = assign_params(detailed=detailed)
@@ -588,6 +590,7 @@ def fetch_request(client: Client, fetched_ids: Dict[str, int], filters: List[str
                                            sort_by=['alertTime:asc'],  # adding sort by 'id:asc' doesn't work
                                            limit=limit + len(fetched_ids),
                                            )
+    demisto.debug(f"Finished request, got response: {response}")
     response_items = response.get('items', [])
     updated_last_run_time_epoch = response_items[-1].get('alertTime') if response_items else now
     incidents = filter_alerts(client, fetched_ids, response_items, limit)
@@ -603,6 +606,7 @@ def fetch_request(client: Client, fetched_ids: Dict[str, int], filters: List[str
                                                limit=limit + len(fetched_ids),
                                                page_token=response.get('nextPageToken'),
                                                )
+        demisto.debug(f"Finished another request, got response: {response}")
         response_items = response.get('items', [])
         updated_last_run_time_epoch = \
             response_items[-1].get('alertTime') if response_items else updated_last_run_time_epoch

Packs/PrismaCloud/Integrations/PrismaCloudV2/PrismaCloudV2.yml

@@ -112,7 +112,7 @@ script:
   script: ''
   type: python
   subtype: python3
-  dockerimage: demisto/python3:3.10.13.84405
+  dockerimage: demisto/python3:3.10.13.85667
   isfetch: true
   isremotesyncin: true
   isremotesyncout: true

Packs/PrismaCloud/Integrations/PrismaCloudV2/PrismaCloudV2_test.py

@@ -61,7 +61,8 @@ def test_alert_search_command_no_next_token(mocker, prisma_cloud_v2_client):
                                                            {'name': 'policy.remediable', 'operator': '=', 'value': 'true'},
                                                            {'name': 'cloud.type', 'operator': '=', 'value': 'gcp'},
                                                            {'name': 'policy.type', 'operator': '=', 'value': 'config'}],
-                                               'timeRange': {'type': 'relative', 'value': {'amount': 3, 'unit': 'week'}}})
+                                               'timeRange': {'type': 'relative', 'value': {'amount': 3, 'unit': 'week'}}},
+                                    retries=2)
 
 
 def test_alert_search_command_with_next_token(mocker, prisma_cloud_v2_client):
@@ -83,7 +84,7 @@ def test_alert_search_command_with_next_token(mocker, prisma_cloud_v2_client):
     http_request.assert_called_with('POST', 'v2/alert', params={'detailed': 'true'},
                                     json_data={'limit': 10,
                                                'timeRange': {'type': 'relative', 'value': {'amount': 3, 'unit': 'week'}},
-                                               'pageToken': 'TOKEN'})
+                                               'pageToken': 'TOKEN'}, retries=2)
 
 
 def test_alert_get_details_command(mocker, prisma_cloud_v2_client):

Packs/PrismaCloud/ReleaseNotes/4_2_20.md

@@ -0,0 +1,7 @@
+
+#### Integrations
+
+##### Prisma Cloud v2
+
+- Added a retries mechanism to the ***fetch-incidents*** command API calls.
+- Updated the Docker image to: *demisto/python3:3.10.13.85667*.

Packs/PrismaCloud/pack_metadata.json

@@ -2,7 +2,7 @@
     "name": "Prisma Cloud by Palo Alto Networks",
     "description": "Automate and unify security incident response across your cloud environments, while still giving a degree of control to dedicated cloud teams.",
     "support": "xsoar",
-    "currentVersion": "4.2.19",
+    "currentVersion": "4.2.20",
     "author": "Cortex XSOAR",
     "url": "https://www.paloaltonetworks.com/cortex",
     "email": "",