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Archer export creates error #1764

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robertbaumann opened this issue Sep 15, 2016 · 2 comments
Closed

Archer export creates error #1764

robertbaumann opened this issue Sep 15, 2016 · 2 comments

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@robertbaumann
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Archer Export
Generate Archer Output
Status: Issue with locating/generating file.

@d-maldonado
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d-maldonado commented Sep 15, 2016

Robert,

Have you configured your file upload location?
System Settings -> Other Settings -> File Upload Location

If you have, I would double check and ensure that the user running Tomcat has permission for the defined directory.

That being said, if your permissions are correct and the file upload location is a valid directory, check if any errors are produced in threadfix.log.

Daniel Maldonado

@robertbaumann
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Thank you for the tip. After setting the File Upload Location the archer export generates properly. The association between archer export and file upload location wasn't clear.

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