Ring Doorbell 3 not triggering motion events anymore

[FrankSmeets01]

I have a Ring Doorbell 3. I've added it to Homey with the Ring App V2.3.0.
I was able to add it and when opening the device I can see the snapshot.
But motion alerts are not recongnized. Any idea?

[FrankSmeets01]

I've added the log below. I see that 'subscribed-motions' = false. Is this something within the Ring API? In the Ring app I have it turned ON.

@denniedegroot @kaohlive do you have any idea?

2020-06-21 21:08:02 [log] [ManagerDrivers] [doorbell] [1] _syncDevices {
doorbots: [],
authorized_doorbots: [
{
id: 46076203,
description: 'Poort',
device_id: '......', REMOVED
time_zone: 'Europe/Amsterdam',
subscribed: false,
subscribed_motions: false,
battery_life: '22',
external_connection: false,
firmware_version: 'Up to Date',
kind: 'cocoa_doorbell',
latitude: 51.764935,
longitude: 5.570452,
address: '......', REMOVED
settings: [Object],
features: [Object],
owned: false,
alerts: [Object],
motion_snooze: null,
stolen: false,
location_id: '........',REMOVED
ring_id: null,
owner: [Object]
},

[FrankSmeets01]

@denniedegroot @kaohlive Is one of you still working on the Ring-app for Homey? Just asking :-)
FYI: The Doorbell 3 integrates fine with IFTTT, so I don't think this is due to an issue at Ring side.

[kaohlive]

well i did not abbondon it, but time is very rare. i would try to make a enable motion flow. this seems to solve it sometimes Get Outlook for Android<https://aka.ms/ghei36>

…

________________________________ From: FrankSmeets <notifications@github.com> Sent: Friday, October 2, 2020 2:11:28 PM To: denniedegroot/com.ring <com.ring@noreply.github.com> Cc: kaohlive <kaoh@kaoh.nl>; Mention <mention@noreply.github.com> Subject: Re: [denniedegroot/com.ring] Ring Doorbell 3 not triggering motion events anymore (#60) @denniedegroot<https://github.com/denniedegroot> @kaohlive<https://github.com/kaohlive> Is one of you still working on the Ring-app for Homey? Just asking :-) FYI: The Doorbell 3 integrates fine with IFTTT, so I don't think this is due to an issue at Ring side. — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub<#60 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/ABYL6XI6G7L4PYJAQFX26V3SIW7PBANCNFSM4NJVDSDQ>.