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Before submitting a new issue

Derek Antrican edited this page Jun 22, 2020 · 1 revision

Before submitting a new issue, please try these things:

  1. Check to see if you're on the latest version (look at the Helpers.gs file and near the bottom there is a line like var thisVersion = 5.3;. Compare that with the latest release version listed here: https://github.com/derekantrican/GAS-ICS-Sync/releases

  2. Check to see if your issue is already listed at https://github.com/derekantrican/GAS-ICS-Sync/issues . If it is - there may already be a suggested solution there!

  3. If your issue is not listed, you can try searching for it in the full list https://github.com/derekantrican/GAS-ICS-Sync/issues?q=is%3Aissue . Not all issue resolutions become actual code changes in the program. Sometimes if it's just a couple people encountering an issue because of their specific setup (a custom timezone, weird ics formatting, etc) then we just give them a solution and close the issue - we don't always make changes to the program.

  4. Finally, if none of the above steps work for you, report a new issue at https://github.com/derekantrican/GAS-ICS-Sync/issues/new/choose . Make sure to include good information, like: