Getting a lot of 504 errors after updating to 9.18.4/9.18.5

[SlasherKG]

Bug Report

Describe the Bug

Getting the following in the logs after updating from 9.18.2 to 9.18.5 today. "ERRORRequest to https://api.ring.com/clients_api/dings/active failed with status 504. Response body: {"error":"Gateway Timeout","status_code":504}"

To Reproduce

Steps to reproduce the behavior:
No particular steps.
I have tried rebooting the system and restarting just the bridge as well, but no change.
It seems to happen intermittently.
Devices appear to be online and working though.

Expected behavior

A clear and concise description of what you expected to happen.

Screenshots/Logs

If applicable, add screenshots and log output to help explain your problem.

Additional context

Add any other context about the problem here.

Homebridge Ring Config

Post homebridge-ring platform config without sensitive information

{
    "accessories": [],
    "platforms": [
        {
            "platform": "Ring",
            "refreshToken": "xxx",
            "hideUnsupportedServices": true
        }
    ]
}

Environment

• OS: Raspbian
• Node.js: 14.7.2
• NPM: [e.g 6.13.4]
• homebridge-ring: 9.18.5
• homebridge: N/A
• hoobs: 4.0.92

[SlasherKG]

Just saw that there was now a 9.18.5 so I updated to that and still got the same error right after it reloaded.

[ghost]

did you mean "504"?

...I am getting the same thing all the time now.

[SlasherKG]

did you mean "504"?

...I am getting the same thing all the time now.

Yes, typo.
Fixed title now.

[dgreif]

Yep, looks like this was introduced with the retry changes I made in 9.18.3. I'll add some logic to hide these errors and just retry when they occur.

[bsbhullar]

I'm getting following error after updating. tried relinking the app and relinks fine with same errors.

ERROR Request to https://app.ring.com/rhq/v1/devices/v1/locations failed with status 404. Response body:
Ring Bridge Ring ERROR Error connecting to API
Ring Bridge Ring ERROR HTTP Error: Response code 404 (Not Found)

Running Hoobs Version: 4.0.96
Ubuntu Desktop on VMWare VM

[rpmartinez3]

Same here

[twinkie0101]

I continue to have this issue this evening as well. Have tried a couple of restarts of the bridge but continue to get the error. I setup the bridge per plugin when I upgraded to Hoobs 4 today.

Request to https://app.ring.com/rhq/v1/devices/v1/locations failed with status 404. Response body:
Ring Bridge Ring Error Error connecting to API
Ring Bridge Ring Error HTTP Error: Response code 404 (Not Found)

Running Hoobs Version: 4.0.96
Rpi 4 8GB

[IsThisTheCrustyCrab-was-taken]

Same error as @scottyb2210
Running Homebridge in a Docker on a lattepanda Delta
From what I've gathered the typescript api was already updated to fix this so a fix shouldnt be that far away

[dgreif]

The 404 issue is fixed in 9.18.6. 504 logs haven't been hidden yet.

[ghost]

I still have the 504 issue in 9.18.6 - came back after about 3 hours.

[gburlile]

I have the latest 9.18.6 plugin on latest version of Hoobs 4 on Raspberry Pi. Still get 504 errors also. Cameras show "Not Responding" in Apple Home app. How can I fix this?

[dgreif]

I'll have a fix out for it tomorrow

[solbadguy2010]

I have thesame error, also with the latest update of the plugin.

[theimo1221]

We at iobroker ring have this issues as well:

iobroker-community-adapters/ioBroker.ring#137

Edit: We'll update to newest version and check again

[dgreif]

Please try upgrading to v9.20.1. It should resolve these issues, but let me know if you continue to receive any issues related to requests.

[theimo1221]

Done with iobroker-community-adapters/ioBroker.ring#139
We'll report in case of any problems