Merge pull request #33 from digitalearthafrica/faq-item234

Added FAQ items 2 and 3/4 (merged).
digitalearthafrica · Sep 10, 2020 · 987bffd · 987bffd
2 parents 7cc72cf + 88ca11a
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diff --git a/docs/Frequently_asked_questions.ipynb b/docs/Frequently_asked_questions.ipynb
@@ -115,6 +115,56 @@
     "\n",
     "These actions reduce the memory load of your computation on the Sandbox."
    ]
+  },
+  {
+   "cell_type": "markdown",
+   "metadata": {},
+   "source": [
+    "## I am having Sandbox registration problems. What do I do?"
+   ]
+  },
+  {
+   "cell_type": "markdown",
+   "metadata": {},
+   "source": [
+    "If you have specific Sandbox issues, please send an email to [training@digitalearthafrica.org](mailto:training@digitalearthafrica.org). These may include:\n",
+    "\n",
+    "* Cannot register with the Sandbox\n",
+    "* Entered the wrong credentials during registration\n",
+    "* Need to change your email address\n",
+    "\n",
+    "If you have forgotten your Sandbox password, please see [I forgot my DE Africa Sandbox password. How do I reset it?](#I-forgot-my-DE-Africa-Sandbox-password.-How-do-I-reset-it?)\n",
+    "\n",
+    "If you have experienced a Sandbox kernel crash or kernel restart error message, please see [My kernel has crashed. What do I do?](#My-kernel-has-crashed.-What-do-I-do?)"
+   ]
+  },
+  {
+   "cell_type": "markdown",
+   "metadata": {},
+   "source": [
+    "## How do I join the Slack channel?"
+   ]
+  },
+  {
+   "cell_type": "markdown",
+   "metadata": {},
+   "source": [
+    "Digital Earth Africa uses Slack as a communications platform for asking questions and general discussion. It is free to join.\n",
+    "\n",
+    "1. Go to [http://slack.opendatacube.org/](http://slack.opendatacube.org/). If you do not have a Slack account, enter your email address to receive an invitation to sign up and log in. If you are already a Slack member, follow the prompts to log in.\n",
+    "\n",
+    "![ODC slack invite page](_static/faq-slack1.PNG){ width=\"300px\" }\n",
+    "\n",
+    "2. Open Slack. Select the **+** button next to **Channels** and click **Browse channels**.\n",
+    "\n",
+    "![Add channels button](_static/faq-slack2.PNG){ width=\"300px\" }\n",
+    "\n",
+    "![Browse channels button](_static/faq-slack3.png){ width=\"300px\" }\n",
+    "\n",
+    "3. Hover over the channel called `#de-africa-training` and click **Join**.\n",
+    "\n",
+    "![Join channel](_static/faq-slack4.png){ width=\"400px\" }\n"
+   ]
   }
  ],
  "metadata": {

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