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Error code and troubleshooting

GITOLEO edited this page Jul 26, 2021 · 2 revisions
Error code Error message Troubleshooting
1004 sign invalid Incorrect accessId or accessKey. To fix the error, see Edit config.json file.
1106 permission deny
  • Your app account is not linked with your cloud project: Link devices by using the Tuya Smart or Smart Life app with your cloud project on the Tuya IoT Platform. For more information, see Link devices by app account.
  • Incorrect username or password: Enter the correct account and password of the Tuya Smart or Smart Life app in the Account and Password fields. Note that the app account must be the one you used to link devices with your cloud project on the Tuya IoT Platform.
  • Incorrect endpoint: See Endpoint and enter the correct endpoint.
  • Incorrect countryCode: Enter the code of the country you select on logging in to the Tuya Smart or Smart Life app.
1100 param is empty username or appSchema is empty: See Edit config.json file and enter the correct parameter.
2017 schema does not exist Incorrect appSchema in config.json: See Edit config.json file and enter the correct parameter.
2406 skill id invalid
28841105 No permissions. This project is not authorized to call this API You have not authorized your cloud project to use the required APIs. Subscribe to the following required API products and authorize your project to use them.
  • Authorization
  • Smart Home Devices Management
  • Smart Home Family Management
  • Smart Home Scene Linkage
  • Smart Home Data Service
  • Device Status Notification