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UPDATE ticketutil documentation for readthedocs
The documentation for ticketutil is now found at: http://ticketutil.readthedocs.io/en/latest/index.html
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*.idea | ||
*.pyc | ||
dist | ||
*.egg-info/ | ||
*.egg-info/ | ||
build/ |
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# Minimal makefile for Sphinx documentation | ||
# | ||
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# You can set these variables from the command line. | ||
SPHINXOPTS = | ||
SPHINXBUILD = python -msphinx | ||
SPHINXPROJ = ticketutil | ||
SOURCEDIR = source | ||
BUILDDIR = build | ||
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# Put it first so that "make" without argument is like "make help". | ||
help: | ||
@$(SPHINXBUILD) -M help "$(SOURCEDIR)" "$(BUILDDIR)" $(SPHINXOPTS) $(O) | ||
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.PHONY: help Makefile | ||
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# Catch-all target: route all unknown targets to Sphinx using the new | ||
# "make mode" option. $(O) is meant as a shortcut for $(SPHINXOPTS). | ||
%: Makefile | ||
@$(SPHINXBUILD) -M $@ "$(SOURCEDIR)" "$(BUILDDIR)" $(SPHINXOPTS) $(O) |
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@ECHO OFF | ||
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pushd %~dp0 | ||
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REM Command file for Sphinx documentation | ||
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if "%SPHINXBUILD%" == "" ( | ||
set SPHINXBUILD=python -msphinx | ||
) | ||
set SOURCEDIR=source | ||
set BUILDDIR=build | ||
set SPHINXPROJ=ticketutil | ||
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if "%1" == "" goto help | ||
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%SPHINXBUILD% >NUL 2>NUL | ||
if errorlevel 9009 ( | ||
echo. | ||
echo.The Sphinx module was not found. Make sure you have Sphinx installed, | ||
echo.then set the SPHINXBUILD environment variable to point to the full | ||
echo.path of the 'sphinx-build' executable. Alternatively you may add the | ||
echo.Sphinx directory to PATH. | ||
echo. | ||
echo.If you don't have Sphinx installed, grab it from | ||
echo.http://sphinx-doc.org/ | ||
exit /b 1 | ||
) | ||
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%SPHINXBUILD% -M %1 %SOURCEDIR% %BUILDDIR% %SPHINXOPTS% | ||
goto end | ||
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:help | ||
%SPHINXBUILD% -M help %SOURCEDIR% %BUILDDIR% %SPHINXOPTS% | ||
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:end | ||
popd |
Empty file.
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Bugzilla | ||
========= | ||
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This document contains information on the methods available when working | ||
with a BugzillaTicket object. A list of the Bugzilla fields that have | ||
been tested when creating and editing tickets is included. Because each | ||
instance of Bugzilla can have custom fields and custom values, some of | ||
the tested fields may not be applicable to certain instances of | ||
Bugzilla. Additionally, your Bugzilla instance may contain ticket fields | ||
that we have not tested. Custom field names and values can be passed in | ||
as keyword arguments when creating and editing tickets, and the Bugzilla | ||
REST API should be able to process them. See Bugzilla's REST API | ||
documentation for more information on custom fields: | ||
http://bugzilla.readthedocs.io/en/latest/api/index.html | ||
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Methods | ||
^^^^^^^ | ||
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- `create() <#create>`__ | ||
- `edit() <#edit>`__ | ||
- `add_comment() <#comment>`__ | ||
- `change_status() <#status>`__ | ||
- `remove_cc() <#remove_cc>`__ | ||
- `add_cc() <#add_cc>`__ | ||
- `add_attachment() <#add_attachment>`__ | ||
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create() | ||
-------- | ||
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``create(self, summary, description, **kwargs)`` | ||
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Creates a ticket. The required parameters for ticket creation are | ||
summary and description. Keyword arguments are used for other ticket | ||
fields. | ||
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.. code:: python | ||
t = ticket.create(summary='Ticket summary', | ||
description='Ticket description') | ||
The following keyword arguments were tested and accepted by our | ||
particular Bugzilla instance during ticket creation: | ||
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.. code:: python | ||
summary='Ticket summary' | ||
description='Ticket description' | ||
assignee='username@mail.com' | ||
qa_contact='username@mail.com' | ||
component='Test component' | ||
version='version' | ||
priority='high' | ||
severity='medium' | ||
alias='SomeAlias' | ||
groups='GroupName' | ||
edit() | ||
------ | ||
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``edit(self, **kwargs)`` | ||
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Edits fields in a Bugzilla ticket. Keyword arguments are used to specify | ||
ticket fields. | ||
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.. code:: python | ||
t = ticket.edit(summary='Ticket summary') | ||
The following keyword arguments were tested and accepted by our | ||
particular Bugzilla instance during ticket editing: | ||
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.. code:: python | ||
summary='Ticket summary' | ||
assignee='username@mail.com' | ||
qa_contact='username@mail.com' | ||
component='Test component' | ||
version='version' | ||
priority='high' | ||
severity='medium' | ||
alias='SomeAlias' | ||
groups='Group Name' | ||
add_comment() | ||
------------- | ||
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``add_comment(self, comment, **kwargs )`` | ||
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Adds a comment to a Bugzilla ticket. Keyword arguments are used to | ||
specify comment options. | ||
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.. code:: python | ||
t = ticket.add_comment('Test comment') | ||
change_status() | ||
--------------- | ||
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``change_status(self, status, **kwargs)`` | ||
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Changes status of a Bugzilla ticket. Some status changes require a | ||
secondary field (i.e. resolution). Specify this as a keyword argument. A | ||
resolution of Duplicate requires dupe\_of keyword argument with a valid | ||
bug ID. | ||
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.. code:: python | ||
t = ticket.change_status('NEW') | ||
t = ticket.change_status('CLOSED', resolution='DUPLICATE', dupe_of='<bug_id>') | ||
remove_cc() | ||
----------- | ||
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``remove_cc(self, user)`` | ||
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Removes user(s) from CC List of a Bugzilla ticket. Accepts a string | ||
representing one user's email address, or a list of strings for multiple | ||
users. | ||
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.. code:: python | ||
t = ticket.remove_cc('username@mail.com') | ||
add_cc() | ||
-------- | ||
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``add_cc(self, user)`` | ||
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Adds user(s) to CC List of a Bugzilla ticket. Accepts a string | ||
representing one user's email address, or a list of strings for multiple | ||
users. | ||
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.. code:: python | ||
t = ticket.add_cc(['username1@mail.com', 'username2@mail.com']) | ||
add_attachment() | ||
---------------- | ||
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``add_attachment(self, file_name, data, summary, **kwargs )`` | ||
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Add attachment in a Bugzilla ticket. Keyword arguments are used to | ||
specify additional attachment options. | ||
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.. code:: python | ||
t = ticket.add_attachment(file_name='Name to be displayed on UI', | ||
data='Location(path) or contents of the attachment', | ||
summary='A short string describing the attachment.') | ||
Examples | ||
^^^^^^^^ | ||
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Create BugzillaTicket object | ||
---------------------------- | ||
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Currently, ticketutil supports ``HTTP Basic authentication`` and | ||
``API key authentication`` for Bugzilla. | ||
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While creating a bugzilla ticket you can pass in your username and | ||
password as a tuple into the auth argument. The code then authenticates | ||
for subsequent API calls. For more details, see: | ||
http://bugzilla.readthedocs.io/en/latest/api/index.html. | ||
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.. code:: python | ||
>>> from ticketutil.bugzilla import BugzillaTicket | ||
>>> ticket = BugzillaTicket(<bugzilla_url>, | ||
<product_name>, | ||
auth=(<username>, <password>)) | ||
OR, you can use API key authentication. Before you use API key | ||
authentication, you need to generate the API key for your account by | ||
clicking on the API Keys section under your user preferences in | ||
Bugzilla. When creating a BugzillaTicket object, you can pass in a | ||
dictionary of the form {'api\_key': '} into the auth argument. The code | ||
then authenticates for subsequent API calls. For more details, see: | ||
http://bugzilla.readthedocs.io/en/latest/api/core/v1/general.html#authentication. | ||
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.. code:: python | ||
>>> from ticketutil.bugzilla import BugzillaTicket | ||
>>> ticket = BugzillaTicket(<bugzilla_url>, | ||
<product_name>, | ||
auth=({'api_key': '<your-api-key>'}) | ||
You now have a ``BugzillaTicket`` object that is associated with the | ||
``<product_name>`` product. | ||
Some example workflows are found below. Notice that the first step is to | ||
create a BugzillaTicket object with a url and product name (and with a | ||
ticket id when working with existing tickets), and the last step is | ||
closing the Requests session with ``t.close_requests_session()``. | ||
When creating a Bugzilla ticket, ``summary`` and ``description`` are | ||
required parameters. Also, the Reporter is automatically filled in as | ||
the current kerberos principal or username supplied during | ||
authentication. | ||
Note: The tested parameters for the create() and edit() methods are | ||
found in the docstrings in the code and in the docs folder. Any other | ||
ticket field can be passed in as a keyword argument, but be aware that | ||
the value for non-tested fields or custom fields may be in a | ||
non-intuitive format. See Bugzilla's REST API documentation for more | ||
information: http://bugzilla.readthedocs.io/en/latest/api/index.html | ||
Create and update Bugzilla ticket | ||
--------------------------------- | ||
.. code:: python | ||
from ticketutil.bugzilla import BugzillaTicket | ||
# Create a ticket object and pass the url and product name in as strings. | ||
ticket = BugzillaTicket(<bugzilla_url>, | ||
<product_name>, | ||
auth=(<username>, <password>)) | ||
# Create a ticket and perform some common ticketing operations. | ||
t = ticket.create(summary='Ticket summary', | ||
description='Ticket description', | ||
component='Test component', | ||
priority='high', | ||
severity='medium', | ||
assignee='username@mail.com', | ||
qa_contact='username@mail.com', | ||
groups='beta') | ||
t = ticket.add_comment('Test Comment') | ||
t = ticket.edit(priority='medium', | ||
qa_contact='username@mail.com') | ||
t = ticket.add_cc(['username1@mail.com', 'username2@mail.com']) | ||
t = ticket.remove_cc('username1@mail.com') | ||
t = ticket.change_status('Modified') | ||
# Close Requests session. | ||
ticket.close_requests_session() | ||
Update existing Bugzilla tickets | ||
-------------------------------- | ||
.. code:: python | ||
from ticketutil.bugzilla import BugzillaTicket | ||
# Create a ticket object and pass the url, product name, and ticket id in as strings. | ||
ticket = BugzillaTicket(<bugzilla_url>, | ||
<product_name>, | ||
auth=(<username>, <password>) | ||
ticket_id=<ticket_id>) | ||
# Perform some common ticketing operations. | ||
t = ticket.add_comment('Test Comment') | ||
t = ticket.edit(priority='low', | ||
severity='low', | ||
groups='beta') | ||
t = ticket.add_attchment(file_name='test_attachment.patch', | ||
data=<contents/file-location>, | ||
summary=<summary describing attachment>) | ||
# Work with a different ticket. | ||
t = ticket.set_ticket_id(<new_ticket_id>) | ||
t = ticket.change_status(status='CLOSED', resolution='NOTABUG') | ||
# Close Requests session. | ||
ticket.close_requests_session() | ||
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Installation | ||
============ | ||
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* Install ticketutil with: | ||
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.. code:: python | ||
pip install ticketutil | ||
* ticketutil is compatible with Python 2.7, 3.3, 3.4, 3.5, and 3.6. | ||
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.. note:: | ||
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For Python 2.6 and lower, an additional package, importlib, may need to be installed. | ||
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* If not installing with pip, a short list of packages defined in the requirements.txt file need to be installed. To install the required packages, type: | ||
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.. code:: python | ||
pip install -r requirements.txt |
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