HTML editor upload file: doesn't show subfolders

[wbonekamp]

Description of bug

When recently upgraded DNN from DNN 9.3.2. to 9.10.2
File upload in HTML Editor doesn't show the subfolders. Only the root folder

Steps to reproduce

List the precise steps to reproduce the bug:

1. TEXT/HTML Module
2. Edit content
3. Upload file
4. Browse on server

Current behavior

Doesn't show the subfolders

Expected behavior

Should show tree with subfolders

##Screenshot

##Errors
No errors found in log or console

Affected version

• 09.10.02 release candidate
• 09.10.01 latest supported release

Affected browser

All

[joeinIL0405]

First-time commenter here! is it a permission error? Are you signed in as host or an authorized user?

[wbonekamp]

checked permissions on root folder on server. they are correct.
checked permissions in DNN File manager. They are correct. I can see al subfolders in the File Manager... no problem
Did a sync of all folders including subfolders

No luck. HTML editor and documents module won't show subfolder when trying to upload a file...

[wbonekamp]

Doesn't make a different which user you are signed in.. admin, host, content manager doesn't show subfolders

[wbonekamp]

It was a permissions issue... you have to remove them, add them again and do a resync...

[wbonekamp]

When you have more than one super user account (host) the subfolders are not visible for all the host accounts.
The original "host" account can't see the subfolders even if you resync all the permissions on the subfolders.

[cklenk]

It was a permissions issue... you have to remove them, add them again and do a resync...

@wbonekamp What permissions did you remove? File permissions or user permissions? Did you have to do anything with the file permissions table? We have this same issue and haven't been able to fix it.

[wbonekamp]

login as host... go to site assets...

remove all permission and reset permissions for all user to brows and open

and copy rights to subfolders.

[yog-it]

@wbonekamp if you run the 9.10.3 SQL provider script in your DNN SQL Console (non-production) does it resolve the issue without the remove and replace of permissions? https://github.com/dnnsoftware/Dnn.Platform/blob/develop/DNN%20Platform/Website/Providers/DataProviders/SqlDataProvider/09.10.03.SqlDataProvider