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Can't sign in to Docker Desktop #7160
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We are investigating an issue with the dashboard not being refreshed properly. Could you please try closing the dashboard (just the window, not the entire app) and open it again, see if you are either already signed in, or sign in works this time? |
@MihaelaStoica That worked. I closed the window then reopened it, and it is showing me as logged in. |
Not for me. |
Nor for me |
I have not restarted since my last message, but when I opened the dashboard window today, it showed me being signed in. I haven't touched my computer since Friday. FYI Docker Desktop has been signing me out ever since I had it first installed, so I just stayed signed out as I didn't care. Now that you introduced the "Synchronized file shares" that sorted out my Symfony/Mac performance issues but/and placed the feature behind a Pro subscription paywall, I finally had to sign up, and because it appears I have to be signed in to work with the Pro features, now the problem started bugging me. Anyone else has been repeatedly automatically signed out for no reason over the past N years? |
@janklan, @matthewberryman could you please upload a diagnostic (and let us know the diagnostic ID) after you experienced the issue of not being able to sign in? |
All I had to do was to quit Docker Desktop (the lot, not just the window) and after re-opening, I'm signed out. The diagnostic ID for the submission before I touched anything is 747DE4FE-0C9A-418E-9191-C60F28AAA629/20240205091949. The one right after clicking the Proceed to Docker Desktop button has ID 747DE4FE-0C9A-418E-9191-C60F28AAA629/20240205092347 I can see logs along the line of:
I also noticed that upon closing the app window, I'm unable to start Docker again - there is no app icon in the bar at the top, starting the app does nothing. Several Docker processes are running, though:
If there is any way to submit the diagnostics data from the terminal, I'm happy to do so. |
@janklan I had a look at your diagnostic, and I think your app showing as signed out is the issue that we have identified internally and for which we have a fix in progress:
For the second issue,
if you can reproduce it again, there is a way to upload a diagnostic from the terminal, see instructions here. |
Couldn't repro this morning, will upload if it happens again. |
I have the same issue on an M1 MacBook Pro running Sonoma 14.3 and Docker Desktop now at 4.27.1. I have tried using Edge, Chrome, and Firefox and none work. You already have my log ID from email, it is 2BCADE1E-E1EE-4849-884A-E79B74E792C1/20240206083623 The strange thing is that the issue goes away when there's an update to Docker Desktop but then comes back after a few days or so. @MihaelaStoica I have Docker Desktop set up to start and open when I log on so, for me at least, this is not related to #7157 |
The update to 4.27.2 fixed this for me, but I have had that before, where an update fixes the bug for a while and then it comes back. I'll keep you posted |
In 4.27.2 we fixed some issues with the dashboard, including the one I mentioned in my previous comment. But there might be other sign-in issues, so we'll keep this ticket open for now. |
It's stopped working for me again, after restarting my laptop |
It's probably the same as the previous recording, but I tried again and here's the log ID: The browser developer console reports |
I restarted my computer and now I'm logged out again. All was fine before the restart. No idea if this should go into another ticket. I thought I'd let you know. Docker Desktop clearly has some authentication issues. |
@janklan is it reproducible? Please keep in mind sharing diagnostics id's to help us troubleshoot |
if anybody faces these authentication issues, please generate a diagnostic in Docker Desktop and share the ID here. |
Same login redirect not working from any browser issue. Diagnostic ID: 5F66A882-C487-416A-98C3-8F3CDFC2634C/20240327052910 |
For others with this issue, an interim solution is to log in from the command line: |
@evanscho thank you for the diagnostic. If it does not work, would you mind sharing with me the content of your I suspect the custom URL scheme |
@janklan does a restart of Docker Desktop produces the same behavior? It looks like one of our capabilities to enforce Sign-In: https://docs.docker.com/security/for-admins/configure-sign-in/ Can you have look on your filesystem to check if the file By the way: a fix for the autoreconnect has been implemented, it should be available in the next release (4.30.0). |
No, it appears like a one-off event. I'm not sure how to reproduce it.
It's not there. |
Can't login too. Docker desktop says credentials are wrong, but I could login to website with no problem. Can't push images, but pulling works. |
Keeps logging me out after updating to last version. This is really extremelly annoying. For bugs like those you should be severely punished by company management. |
@ahmadharminto does your company enforces SignIn with a company account? Can you also generate a Diagnostic and share the ID? |
@jpbriend here we go it works fine on my mac mini M1 with docker desktop 4.30, but not on my macbook M1 pro. it's weird. I also cleanup some old PAT's on hub.docker.com |
@ahmadharminto Thank you for the diagnostic. Here is the error related to your login issue: Is it possible your network (probably your corporate network) has SSL termination? (often SSL termination in the middle of network communication is done by a network equipment in order to inspect all traffic, including SSL traffic) This command can show you the certificate of Is the mac mini using the same network as the laptop (ex: laptop using a VPN while mini not using it)? |
@jpbriend Thank you for your explanation. Both are using the same network (wifi), but to be honest I'm not sure about the SSL termination things. After I was redirected to the logout page, if I go to the my docker profile the session is still active (I'm not logged out). But if I click sign in again from docker desktop, it will go to the login page again on browser. |
@ahmadharminto can you create a new |
@jpbriend It seems like there is a problem with my OS, because there are other applications that can't sync (connect online). In the end I restored my MacBook from TimeMachine backup of Mac Mini, and I was able to log in again to Docker Desktop 4.30. Thank you for your assistance! |
@janklan your issue should be resolved with the latest release of Docker Desktop. The bug in the re-connection on startup should be solved. Feel free to open a dedicated issue if something goes wrong again. |
still not working as of 4.31 |
found out the error if you created an account using the sign up form even if its gmail. you cant login with the gmail button must use the sign up form and then it will log you in if you try to use the gmail button even though its gmail doesnt matter depends on how you orginally signed up |
@jmanhype, I am not sure I understand the behaviour you're describing. If you successfully complete the sign up process with a gmail address, then, when you later try to sign in from Docker Desktop, doing this through the gmail button should work, because we always match on the email address. Worth mentioning though, that if you create an account (using the sign up form) with a gmail address, then you need to verify the email before being able to login via "Continue with Google" button. The verification can be done either via the verification email that Docker sends, or by logging in with email+password once. |
I solved this problem by adding proxies (adding both http and https). |
Ihave this issue now |
i have this problem now |
i restarted docker. Then said login and it did. But it appeared the redirect still did not worked. but i am logged in |
@timmeade Can you create a new issue and upload a diagnostic? |
I have the same issue.. " it says redirecting" and not signing in.. Do we have a resolution for this, if so pl. share the solution. |
@arogya Can you create a new issue and upload a diagnostic? |
For some reason, on ubuntu 22.04.04, I had to use |
I have this very same issue on Windows 10 |
@dailycodework @ValentinoFilipetto Could you please open a new issue and provide additional details on how to reproduce the problem? Specifically, were you trying to sign in on the app.docker.com website or through the Docker Desktop application? Please include your account name, whether you were signing in with an email and password, and whether your email was verified. |
Description
I click the
Sign in
button in Docker Desktop, and my browser opens the desktop redirect link. I log into my account, and the page says it is redirecting me to the desktop app, but nothing happens, and Docker Desktop does not indicate that I am now signed in. I've tried clicking theProceed to Docker Desktop
button, too, but that does not work, either.Reproduce
Sign in
Expected behavior
No response
docker version
Client: Cloud integration: v1.0.35+desktop.10 Version: 25.0.2 API version: 1.44 Go version: go1.21.6 Git commit: 29cf629 Built: Thu Feb 1 00:18:45 2024 OS/Arch: darwin/arm64 Context: desktop-linux Server: Docker Desktop 4.27.1 (136059) Engine: Version: 25.0.2 API version: 1.44 (minimum version 1.24) Go version: go1.21.6 Git commit: fce6e0c Built: Thu Feb 1 00:23:21 2024 OS/Arch: linux/arm64 Experimental: false containerd: Version: 1.6.28 GitCommit: ae07eda36dd25f8a1b98dfbf587313b99c0190bb runc: Version: 1.1.12 GitCommit: v1.1.12-0-g51d5e94 docker-init: Version: 0.19.0 GitCommit: de40ad0
docker info
Diagnostics ID
4BA00B44-3ABD-4F0A-B1AD-081C38AB5075/20240201175120
Additional Info
Browser: Chrome 121.0.6167.139
OS: Ventura 13.6.4
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