failed to start the docker engine

[VAISH2806]

• I have tried with the latest version of Docker Desktop
• I have tried disabling enabled experimental features
• I have uploaded Diagnostics
• Diagnostics ID: C26A1672-0438-40D4-8C7D-D8D563F1F3AC/20230519164624

Actual behavior

Expected behavior

Information

• Windows Version:
• Docker Desktop Version:
• WSL2 or Hyper-V backend?
• Are you running inside a virtualized Windows e.g. on a cloud server or a VM:

Output of & "C:\Program Files\Docker\Docker\resources\com.docker.diagnose.exe" check

Steps to reproduce the behavior

1. ...
2. ...

[ctalledo]

Thanks @VAISH2806 for reporting.

Diagnostic bundle logs show DD 4.19 fails to get the WSL version from the host:

log/host/com.docker.backend.exe.log: 2023-05-19T 16:46:05.753029900Z [com.docker.backend.exe][E] getting WSL version: exit status 0xffffffff

It's a duplicate of issue #13445 (will mark this issue as such).

To work around it, try upgrading to the latest WSL version on your host please:

1. In your windows host, go to settings -> windows update -> advanced options and enable "receive updates for other microsoft products".

2. Open a command prompt or powershell and type wsl --update.

3. Verify the WSL version via wsl --version. It should show something like this:

C:\> wsl --version
WSL version: 1.2.5.0
Kernel version: 5.15.90.1
WSLg version: 1.0.51
MSRDC version: 1.2.3770
Direct3D version: 1.608.2-61064218
DXCore version: 10.0.25131.1002-220531-1700.rs-onecore-base2-hyp
Windows version: 10.0.22624.1755

If wsl --version returns an error, please post the output here. Thanks!

[docker-robot]

Closed issues are locked after 30 days of inactivity.
This helps our team focus on active issues.

If you have found a problem that seems similar to this, please open a new issue.

/lifecycle locked