Docker Desctop - Unexpected WSL error

[Param2502]

Description

During opening of the Docker Desktop, it is throwing error and application is not starting. I tried multiple times by restarting my system as well.

provisioning docker WSL distros: ensuring main distro is deployed: deploying "docker-desktop": importing WSL distro "WSL2 is not supported with your current machine configuration.\r\nPlease enable the "Virtual Machine Platform" optional component and ensure virtualization is enabled in the BIOS.\r\nEnable "Virtual Machine Platform" by running: wsl.exe --install --no-distribution\r\nFor information please visit https://aka.ms/enablevirtualization\r\nError code: Wsl/Service/RegisterDistro/CreateVm/HCS/HCS_E_HYPERV_NOT_INSTALLED\r\n" output="docker-desktop": exit code: 4294967295: running WSL command wsl.exe C:\Windows\System32\wsl.exe --import docker-desktop \AppData\Local\Docker\wsl\distro C:\Program Files\Docker\Docker\resources\wsl\wsl-bootstrap.tar --version 2: WSL2 is not supported with your current machine configuration.
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Reproduce

I just opened the Docker Desktop application and it is not starting.

Expected behavior

It should open.

docker version

docker desktop

docker info

docker desktop

Diagnostics ID

8CB7B499-8FF4-46E0-BE8D-DBD74AC14BBA/20240423023553

Additional Info

let me know when can i get help?

[voonyee]

Hi, based on the error you have shared, it would be good to check if your machine meets the below requirements:
https://docs.docker.com/desktop/install/windows-install/#system-requirements
https://docs.docker.com/desktop/troubleshoot/topics/#virtualization

[korkmazalper]

I also have a similar problem. I have been used normally for years in windows. After some value changes for the Linux subsystem, i began to receive a similar error. For a long time I could not find a solution.
My solution is as follows:

• uninstall the subsystem by wsl --uninstall
• reinstall wsl
• update docker to latest version: to set default settings
• reboot the machnien

[01fe22bca208]

provisioning docker WSL distros: getting WSL distro list: running WSL command wsl.exe C:\WINDOWS\System32\wsl.exe -l -v --all: context deadline exceeded
checking if isocache exists: CreateFile \wsl$\docker-desktop-data\isocache: The filename, directory name, or volume label syntax is incorrect.
ID:
28233483-9972-4116-BD77-4306658D9892/20240428155133

[SHWAKI]

HELLO GUYS I HAVE THIS PROBLEM ON DOCKER '97FB6776-6B27-4AC8-84C3-E2E459846A4E/20240429000308'
I HAVE NEVER USED IT BEFORE
CAN ANYONE HELP ??