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Min, Max and close button cannot be seen #246

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engkhsky opened this Issue Aug 17, 2017 · 19 comments

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@engkhsky

engkhsky commented Aug 17, 2017

Your DownThemAll! and Browser Version and Language and Operating System

DownThemAll: 3.0.8
Firefox: 55.0.2
OS: Win 7

Expected Behavior

Actual Behavior

image

The min, max and close button are missing.

Steps To Reproduce

Additional info such as log extracts

Please enable Diagnostic Logging in the Privacy tab of the DownThemAll! preferences and either copy/paste essential part of the log or attach the entire log. Please note that the log may include sentitive information which you have to remove prior to posting it!

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hook54321 Aug 17, 2017

I think the close button not showing up is also reported in #242

hook54321 commented Aug 17, 2017

I think the close button not showing up is also reported in #242

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econrad003 Aug 17, 2017

This problem has something to do with changes in Firefox 55 - It occurs with 55.0.1 as well. It may also be related to the theme in use -- I was using Compact Dark. I dropped back to Firefox 54.0.1 and the top of the window was restored, but I had to right click there to get the tools (e.g. close). When I switched from Compact Dark to the default theme, the close icon was restored as well. [Before the update, I'm pretty sure that the close icon was in the DTA manager under Compact Dark.]

I haven't tried using DTA with the default theme in Firefox 55... Hope that helps!

econrad003 commented Aug 17, 2017

This problem has something to do with changes in Firefox 55 - It occurs with 55.0.1 as well. It may also be related to the theme in use -- I was using Compact Dark. I dropped back to Firefox 54.0.1 and the top of the window was restored, but I had to right click there to get the tools (e.g. close). When I switched from Compact Dark to the default theme, the close icon was restored as well. [Before the update, I'm pretty sure that the close icon was in the DTA manager under Compact Dark.]

I haven't tried using DTA with the default theme in Firefox 55... Hope that helps!

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hook54321 Aug 17, 2017

Once v57 ESR comes out you guys should really either update and find an alternative addon that is compatible, or switch to a Pale Moon if you wish to continue using DTA. Continuing to use an old version of Firefox will become more and more of a security risk as time goes on.

hook54321 commented Aug 17, 2017

Once v57 ESR comes out you guys should really either update and find an alternative addon that is compatible, or switch to a Pale Moon if you wish to continue using DTA. Continuing to use an old version of Firefox will become more and more of a security risk as time goes on.

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ianamk Aug 18, 2017

palemoon is not a real solution it has one developer that forks mozilla code when mozilla goes electrolysis so will palemoon and addons will not work there either
I read flashgot was going to get a webext update, I'm hoping the mozilla people hear extension developers and allow for low level access and dta continues to live if not flashgot + an external download manager will have to do.

ianamk commented Aug 18, 2017

palemoon is not a real solution it has one developer that forks mozilla code when mozilla goes electrolysis so will palemoon and addons will not work there either
I read flashgot was going to get a webext update, I'm hoping the mozilla people hear extension developers and allow for low level access and dta continues to live if not flashgot + an external download manager will have to do.

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ianamk Aug 18, 2017

this seams to be a win7 only issue the theme used does not matter the window border is gone with the default the new compact or a 3rd party theme from mozilla themes.
I even tried disabling hardware acceleration it made no difference, I even thought it might be aero but this problem occurs with aero disabled ie windows classic theme

ianamk commented Aug 18, 2017

this seams to be a win7 only issue the theme used does not matter the window border is gone with the default the new compact or a 3rd party theme from mozilla themes.
I even tried disabling hardware acceleration it made no difference, I even thought it might be aero but this problem occurs with aero disabled ie windows classic theme

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reign70 Aug 19, 2017

Same here with the new firefox update 55.0.2 and window 7

reign70 commented Aug 19, 2017

Same here with the new firefox update 55.0.2 and window 7

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hook54321 Aug 20, 2017

@ianamk I've been using Pale Moon for a long time now, and it works fine for the most part, and they seem to care about the community more than Mozilla does. Working around the results of Mozilla's poor decisions is not a real solution. Extension developers are free to continue developing their extension for Pale Moon if they want to, but they can of course choose not to.

hook54321 commented Aug 20, 2017

@ianamk I've been using Pale Moon for a long time now, and it works fine for the most part, and they seem to care about the community more than Mozilla does. Working around the results of Mozilla's poor decisions is not a real solution. Extension developers are free to continue developing their extension for Pale Moon if they want to, but they can of course choose not to.

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ianamk Aug 20, 2017

@hook54321a I've used PaleMoon in the past it's not bad browser but it's based on 3 years old Firefox code it has only one full time developer it's not a real choice if you want to use classic Firefox addons you're be better off using Firefox-esr
but this bug has nothing to do with PaleMoon or e10 it only affects windows 7 users which is rather strange and probobly won't get a fix

ianamk commented Aug 20, 2017

@hook54321a I've used PaleMoon in the past it's not bad browser but it's based on 3 years old Firefox code it has only one full time developer it's not a real choice if you want to use classic Firefox addons you're be better off using Firefox-esr
but this bug has nothing to do with PaleMoon or e10 it only affects windows 7 users which is rather strange and probobly won't get a fix

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John13579 Aug 20, 2017

I'd also like to point out I’m having exact same trouble as the TC has.
The min/max/close buttons on the new version (v3.0.8) also disappeared for me as well, mine looks exactly like what TC has, and I have no themes installed at all.

I also can't move the DTA window around at all.
Firefox: v55.0.2
OS: W7:64-bit

PLEASE fix this bug/glitch, or at least give is us a work-around that works for now, I just love the add-on!

John13579 commented Aug 20, 2017

I'd also like to point out I’m having exact same trouble as the TC has.
The min/max/close buttons on the new version (v3.0.8) also disappeared for me as well, mine looks exactly like what TC has, and I have no themes installed at all.

I also can't move the DTA window around at all.
Firefox: v55.0.2
OS: W7:64-bit

PLEASE fix this bug/glitch, or at least give is us a work-around that works for now, I just love the add-on!

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ianamk Aug 20, 2017

I do believe this was fixed in the current trunk anybody having this issue should try the current nightly trunk build
https://code.downthemall.net/nightly/downthemall-nightly-trunk.xpi
hopefully the devs will push an update on the mozilla addons site

ianamk commented Aug 20, 2017

I do believe this was fixed in the current trunk anybody having this issue should try the current nightly trunk build
https://code.downthemall.net/nightly/downthemall-nightly-trunk.xpi
hopefully the devs will push an update on the mozilla addons site

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reign70 Aug 20, 2017

In fact the buttons are there if you put the mouse cursor over it and they are still working but they are not visible

2017-08-20_17-02-05

reign70 commented Aug 20, 2017

In fact the buttons are there if you put the mouse cursor over it and they are still working but they are not visible

2017-08-20_17-02-05

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ianamk Aug 20, 2017

it's a bug that is fixed in the current nightly trunk
screen-2017-08-21_01-20-13
hopefully the fix will make it's way to MOA

ianamk commented Aug 20, 2017

it's a bug that is fixed in the current nightly trunk
screen-2017-08-21_01-20-13
hopefully the fix will make it's way to MOA

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reign70 Aug 21, 2017

I've read ianamk about nightly version before but for me is not working, it has some other display issues, and also firefox keeps running even when i close it. nightly versions are not a a good idea if you are not developing as mentioned here: https://code.downthemall.net/nightly/

display
2017-08-20_19-16-41
2017-08-20_19-17-36
2017-08-20_19-18-07

reign70 commented Aug 21, 2017

I've read ianamk about nightly version before but for me is not working, it has some other display issues, and also firefox keeps running even when i close it. nightly versions are not a a good idea if you are not developing as mentioned here: https://code.downthemall.net/nightly/

display
2017-08-20_19-16-41
2017-08-20_19-17-36
2017-08-20_19-18-07

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ianamk Aug 22, 2017

@reign70
the nightly has a different GUID so it gets installed in parallel but it uses the same preference as the release build you basicly have 2 different addons accessing the same preferences and bugs are sure to follow, you should disable (not remove) the release build and install the nightly-trunk not the nightly-dta-3.0 as that one doesn't work
I've used nightly-trunk for a few days and had no issues with firefox not closing or anything else and I've got 20+ addons installed
https://imgur.com/a/WHd4x
leaving the release build disabled will still pull updates and when version 3.09 is out you can disable the nightly and continue using the release build

ianamk commented Aug 22, 2017

@reign70
the nightly has a different GUID so it gets installed in parallel but it uses the same preference as the release build you basicly have 2 different addons accessing the same preferences and bugs are sure to follow, you should disable (not remove) the release build and install the nightly-trunk not the nightly-dta-3.0 as that one doesn't work
I've used nightly-trunk for a few days and had no issues with firefox not closing or anything else and I've got 20+ addons installed
https://imgur.com/a/WHd4x
leaving the release build disabled will still pull updates and when version 3.09 is out you can disable the nightly and continue using the release build

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Nono-m0le Sep 15, 2017

Still having the same issue here. (win7 as well)

Nono-m0le commented Sep 15, 2017

Still having the same issue here. (win7 as well)

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southern-boy Oct 16, 2017

I downloaded the nightly and because it was in parallel with the regular 3.0.8 neither worked. I had to uninstall. I continue to have the missing close box. It is there when first accessed but when I select to download some files it is missing. Someone earlier suggested that the close box was there but hidden. It is not hidden in mine. If I mouse over the upper right corner the link shown is the donate link.

Downthemall is a great product.

southern-boy commented Oct 16, 2017

I downloaded the nightly and because it was in parallel with the regular 3.0.8 neither worked. I had to uninstall. I continue to have the missing close box. It is there when first accessed but when I select to download some files it is missing. Someone earlier suggested that the close box was there but hidden. It is not hidden in mine. If I mouse over the upper right corner the link shown is the donate link.

Downthemall is a great product.

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reign70 Oct 17, 2017

yes, the nightly version does not work, the close button is there, as well as maximize and close button, but there are hidden, only when you mouse over in that zone and they are very thin (see attached)

2017-10-16_19-01-34

reign70 commented Oct 17, 2017

yes, the nightly version does not work, the close button is there, as well as maximize and close button, but there are hidden, only when you mouse over in that zone and they are very thin (see attached)

2017-10-16_19-01-34

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reign70 Oct 17, 2017

Minimize, maximize and close buttons

2017-10-16_19-04-55
2017-10-16_19-04-36
2017-10-16_19-04-45

reign70 commented Oct 17, 2017

Minimize, maximize and close buttons

2017-10-16_19-04-55
2017-10-16_19-04-36
2017-10-16_19-04-45

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ianamk Oct 17, 2017

works for me
clipboard01
there are 2 nightly versions make sure you've got the right one get the trunk one and make sure the stable version is disabled or removed
this one works great for me
https://code.downthemall.net/nightly/downthemall-nightly-trunk.xpi
sadly in a few weeks downthemal!l will be dead :(

ianamk commented Oct 17, 2017

works for me
clipboard01
there are 2 nightly versions make sure you've got the right one get the trunk one and make sure the stable version is disabled or removed
this one works great for me
https://code.downthemall.net/nightly/downthemall-nightly-trunk.xpi
sadly in a few weeks downthemal!l will be dead :(

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