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Phoscon doesn't show the new firmware version #1356

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Mr-REM-Esq opened this issue Mar 15, 2019 · 14 comments
Closed

Phoscon doesn't show the new firmware version #1356

Mr-REM-Esq opened this issue Mar 15, 2019 · 14 comments
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@Mr-REM-Esq
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Снимок экрана 2019-03-15 в 12 03 07

@OakNinja
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OakNinja commented Mar 16, 2019

EDIT:

Missed the firmware part, do you run on Windows?

@Ronoon
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Ronoon commented Mar 16, 2019

The Firmware update was show after powercycle the raspberry
Maybe you should try....

@Mr-REM-Esq
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The Firmware update was show after powercycle the raspberry
Maybe you should try....

It's not a raspberry. It's Debian. I restarted the system many times, but there are no differences.

@Mr-REM-Esq
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Mr-REM-Esq commented Mar 16, 2019

EDIT:

Missed the firmware part, do you run on Windows?

I managed to update the firmware under Windows. Nevertheless, it seems to me that there is an error in the driver.

@Nosion
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Nosion commented Mar 17, 2019

Had the same behavior!
Setup:
Ubuntu 18.10, with KDE desktop (connected to TV)
Normally I run deconz as a service.

  1. Stopped the deconz service
  2. Started the Desktop GUI app
  3. Wend to the pwa web-site ->gateway, got the upgrade firmware button.
  4. Updated firmware
  5. Closed the desktop app and started the service again.

The systemd deconz config:

[Service]
ExecStart=
ExecStart=/usr/bin/deCONZ -platform minimal --ws-port=8003 --http-port=8001 --auto-connect=1 --dbg-error=1

@manup
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manup commented Mar 17, 2019

All versions up to the current deCONZ version will only show the firmware update button if only one (FTDI based) USB-dongle is plugged in.

As workaround the firmware can be updated manually via GCFFlasher as described in the wiki:

https://github.com/dresden-elektronik/deconz-rest-plugin/wiki/Update-deCONZ-manually

In future deCONZ versions the updated will handle multiple USB devices better to pin the update to the device which is actually connected.

@Mr-REM-Esq
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All versions up to the current deCONZ version will only show the firmware update button if only one (FTDI based) USB-dongle is plugged in.

As workaround the firmware can be updated manually via GCFFlasher as described in the wiki:

https://github.com/dresden-elektronik/deconz-rest-plugin/wiki/Update-deCONZ-manually

In future deCONZ versions the updated will handle multiple USB devices better to pin the update to the device which is actually connected.

But I have only one USB-dongle.

@manup
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manup commented Mar 18, 2019

Hmm can you post the output of:

sudo GCFFlasher_internal -l

@Mr-REM-Esq
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Hmm can you post the output of:
sudo GCFFlasher_internal -l

Sure.

ftdi_sio
GCFFlasher V2_11 (c) dresden elektronik ingenieurtechnik gmbh 2017/12/10

   1  FTDI device found
device vendor product serial description
failed to open FTDI device (0) status = 3

@manup
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manup commented Mar 18, 2019

Indeed looks like just one device. I don't yet know why the update button isn't shown but here here is the command to manually update the firmware.

  1. close deCONZ
  2. exec following command

sudo GCFFlasher_internal -d 0 -f /usr/share/deCONZ/firmware/deCONZ_Rpi_0x26320500.bin.GCF

@Mr-REM-Esq
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here here is the command to manually update the firmware

Thank you for your help, but I already solved the problem. I pulled out the USB-dongle from the computer with Debian and inserted it into the computer with Windows. The latest version of deCONZ was preinstalled on the computer with Windows. The button appeared and everything went smoothly. Then I returned the dongle to the computer with Debian.
Now it looks like this:
Ph

Do you see the time stamp? On Debian this stamp is 14.02.2019, but on Windows the same dongle shows 10.03.2019. It's strange.

@manup
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manup commented Mar 18, 2019

It's strange.

That's the wonderful world of browser cache :)
It should refresh after a while.

@stale
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stale bot commented Jul 16, 2019

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

@stale stale bot added the stale label Jul 16, 2019
@stale stale bot closed this as completed Jul 23, 2019
@ma-zal
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ma-zal commented Dec 10, 2021

Issue is still unresolved. Please reopen ticket.

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