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Creating a new user, sending e-mail is not working. #329

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k-eight-v opened this issue Oct 31, 2023 · 4 comments
Closed

Creating a new user, sending e-mail is not working. #329

k-eight-v opened this issue Oct 31, 2023 · 4 comments
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solved Solution developed and accepted, not yet deployed Type: Bug Something isn't working
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@k-eight-v
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When creating a new user through the admin panel, the system fails to send an email to the user. However, an interesting twist occurs: if you access the admin panel's URL and trigger a "Forgot Password" action for a user, an email is successfully sent to the user containing a reset password key, and you receive an email notification about it.

@unaibrrgn
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Dear @k-eight-v,
we'll look into it and give you a solution as soon as possible.

Regards,
Unai.

@unaibrrgn unaibrrgn added Type: Bug Something isn't working under analysis A first analysis is performing labels Nov 6, 2023
@unaibrrgn
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Dear @k-eight-v,
could you send me the data you are inputting on the user creation form? I will try to replicate the issue as exact as possible in our local instance.

Regards,
Unai.

@k-eight-v
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image
And if it is done, new user wont get the email.

@arantzaetxebarria arantzaetxebarria added this to the v2.5.2 milestone Dec 18, 2023
unaibrrgn added a commit that referenced this issue Dec 18, 2023
@arantzaetxebarria arantzaetxebarria added under development A solution is being developed and removed under analysis A first analysis is performing labels Dec 20, 2023
@unaibrrgn
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Dear @k-eight-v,
the fix for this issue will be implemented in the v2.5.2 prerelease that will be posted today.
If you still find any issues with the email system don't doubt to contact us again.

Regards,
Unai.

@arantzaetxebarria arantzaetxebarria added solved Solution developed and accepted, not yet deployed and removed under development A solution is being developed labels Jan 2, 2024
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