Experimental Feature
Elastic is developing a Case Management Workflow. Follow our progress:
See Kibana Actions for more information.
ID: .case
The params properties are modelled after the arguments to the Cases API.
This action has no config
properties.
This action type has no secrets
properties.
Property | Description | Type |
---|---|---|
subAction | The sub action to perform. It can be create , update , and addComment |
string |
subActionParams | The parameters of the sub action | object |
Property | Description | Type |
---|---|---|
tile | The case’s title. | string |
description | The case’s description. | string |
tags | String array containing words and phrases that help categorize cases. | string[] |
connector | Object containing the connector’s configuration. | connector |
settings | Object containing the case’s settings. | settings |
Property | Description | Type |
---|---|---|
id | The ID of the case being updated. | string |
tile | The updated case title. | string |
description | The updated case description. | string |
tags | The updated case tags. | string |
connector | Object containing the connector’s configuration. | connector |
status | The updated case status, which can be: open , in-progress or closed . |
string |
settings | Object containing the case’s settings. | settings |
version | The current case version. | string |
Property | Description | Type |
---|---|---|
type | The type of the comment. | user |
comment | The comment. | string |
Property | Description | Type |
---|---|---|
id | ID of the connector used for pushing case updates to external systems. | string |
name | The connector name. | string |
type | The type of the connector. Must be one of these: .servicenow , jira , .resilient , and .none |
string |
fields | Object containing the connector’s fields. | fields |
For ServiceNow connectors:
Property | Description | Type |
---|---|---|
urgency | The urgency of the incident. | string |
severity | The severity of the incident. | string |
impact | The impact of the incident. | string |
For Jira connectors:
Property | Description | Type |
---|---|---|
issueType | The issue type of the issue. | string |
priority | The priority of the issue. | string |
parent | The key of the parent issue (Valid when the issue type is Sub-task). | string |
For IBM Resilient connectors:
Property | Description | Type |
---|---|---|
issueTypes | The issue types of the issue. | string[] |
severityCode | The severity code of the issue. | string |
Property | Description | Type |
---|---|---|
syncAlerts | Turn on or off alert synching. | boolean |