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Browser retries failed telemetry requests every 60s #115221

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rudolf opened this issue Oct 15, 2021 · 1 comment · Fixed by #117955
Closed

Browser retries failed telemetry requests every 60s #115221

rudolf opened this issue Oct 15, 2021 · 1 comment · Fixed by #117955
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@TinaHeiligers
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bug Fixes for quality problems that affect the customer experience Feature:Telemetry impact:high Addressing this issue will have a high level of impact on the quality/strength of our product. loe:small Small Level of Effort Team:Core Core services & architecture: plugins, logging, config, saved objects, http, ES client, i18n, etc

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@rudolf
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rudolf commented Oct 15, 2021 •
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If a request to api/telemetry/v2/clusters/_stats fails the browser will retry every 60s. If for some reason the Kibana server takes long to respond causing the request to timeout, this will add a lot of load to the server as all browsers continuously retry this request.

https://github.com/elastic/kibana/blob/master/src/plugins/telemetry/public/services/telemetry_sender.ts#L86

Instead, we should use exponential back-off to reduce the frequency of retries and the load on Kibana.
@rudolf rudolf added the Team:Core Core services & architecture: plugins, logging, config, saved objects, http, ES client, i18n, etc label Oct 15, 2021
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Pinging @elastic/kibana-core (Team:Core)

@lukeelmers lukeelmers added impact:high Addressing this issue will have a high level of impact on the quality/strength of our product. loe:small Small Level of Effort labels Oct 29, 2021
@rudolf rudolf mentioned this issue Nov 2, 2021
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@exalate-issue-sync exalate-issue-sync bot added loe:medium Medium Level of Effort and removed loe:small Small Level of Effort labels Nov 2, 2021
@rudolf rudolf mentioned this issue Nov 4, 2021
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@exalate-issue-sync exalate-issue-sync bot added loe:small Small Level of Effort and removed loe:medium Medium Level of Effort labels Nov 5, 2021
@TinaHeiligers TinaHeiligers self-assigned this Nov 5, 2021
@TinaHeiligers TinaHeiligers mentioned this issue Nov 8, 2021
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@TinaHeiligers TinaHeiligers added the bug Fixes for quality problems that affect the customer experience label Nov 17, 2021
@Bamieh Bamieh mentioned this issue Nov 23, 2021
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@TinaHeiligers TinaHeiligers

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bug Fixes for quality problems that affect the customer experience Feature:Telemetry impact:high Addressing this issue will have a high level of impact on the quality/strength of our product. loe:small Small Level of Effort Team:Core Core services & architecture: plugins, logging, config, saved objects, http, ES client, i18n, etc
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Exponentially backs off retry attempts for sending usage data TinaHeiligers/kibana
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@rudolf @lukeelmers @TinaHeiligers @elasticmachine