[Cases] Attachment framework #117630
Labels
Feature:Cases
Cases feature
Team:ResponseOps
Label for the ResponseOps team (formerly the Cases and Alerting teams)
v8.4.0
Cases support different types of attachments (comments). Each type has its own schema, types, and UI representation. If a solution wants to add its own case attachment cases files need to be modified. Developers need to know the internals of the Cases architecture to be able to create their own attachment. Also, the developers of the Cases team need to review the changes every time. A framework, provided by Cases to other solutions, would facilitate these problems.
Tasks
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