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"UTD: QuotaExceededError" error messages are not actionable and provide little context on what to do next. #10948

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michaelkaye opened this issue Sep 24, 2019 · 3 comments
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A-E2EE A-Storage Storage layer of the app, including IndexedDB, local storage, etc. T-Defect

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@michaelkaye
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michaelkaye commented Sep 24, 2019

Description

I received the error "Unable to decrypt: QuotaExceededError: The current transaction exceeded its quota limitations."

I did the standard refresh the page and the problem persisted.

This error is hard to search for on the searchamatrons, and as a user I don't think I should be expected to read through the fine details of mozilla's developer documentation to find out what to do.

The solution is actually simple: clear out some disk space on your machine, or switch to the application version instead, however you have to investigate the error to provide that.

Steps to reproduce

  • Use riot web, run out of disk space

Describe how what happens differs from what you expected.

Receive the message "Unable to decrypt: QuotaExceededError: The current transaction exceeded its quota limitations." fairly at random, depending on which room you are in.

  • I would expect an error message which is actionable, such as "Riot does not have sufficient disk space to decode this message" (that triggers me to go and clear some disk space).

  • Or leave the error technical, but include a link to a error message information section on a website, which could then give guidance on what as a user to do about this error, for instance free up more disk space.

For example, entering in those error codes from personal games consoles: https://support.xbox.com/en-GB/error-code-lookup?code=E12

Version information

  • Platform: web

For the web app:

  • Browser: Firefox
  • OS: Linux
  • URL: riot.im/app
@turt2live
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Related: #10891 #6120

@martindale
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I too have now bumped into this issue.

@uhoreg uhoreg changed the title Decryption error messages are not actionable and provide little context on what to do next. "UTD: QuotaExceededError" error messages are not actionable and provide little context on what to do next. Jan 15, 2020
@uhoreg uhoreg added A-E2EE A-Storage Storage layer of the app, including IndexedDB, local storage, etc. labels Jan 15, 2020
@grinapo
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grinapo commented Apr 5, 2020

Yeah. Extremely useless and unhelpful message, without this issue I wouldn't have figured out what's happenig. (Disk full.)

@turt2live turt2live mentioned this issue Apr 27, 2020
@jryans jryans removed the Z-UI/UX label Mar 9, 2021
su-ex added a commit to SchildiChat/element-web that referenced this issue Dec 13, 2023
* Redirect to the SSO page if `sso_redirect_options.on_welcome_page` is enabled and the URL hash is empty ([\element-hq#25495](element-hq#25495)). Contributed by @dhenneke.
* vector/index.html: Allow fetching blob urls ([\element-hq#25336](element-hq#25336)). Contributed by @SuperKenVery.
* When joining room in sub-space join the parents too ([\element-hq#11011](matrix-org/matrix-react-sdk#11011)).
* Include thread replies in message previews ([\element-hq#10631](matrix-org/matrix-react-sdk#10631)). Fixes element-hq#23920.
* Use semantic headings in space preferences ([\element-hq#11021](matrix-org/matrix-react-sdk#11021)). Contributed by @kerryarchibald.
* Use semantic headings in user settings - Ignored users ([\element-hq#11006](matrix-org/matrix-react-sdk#11006)). Contributed by @kerryarchibald.
* Use semantic headings in user settings - profile ([\element-hq#10973](matrix-org/matrix-react-sdk#10973)). Fixes element-hq#25461. Contributed by @kerryarchibald.
* Use semantic headings in user settings - account ([\element-hq#10972](matrix-org/matrix-react-sdk#10972)). Contributed by @kerryarchibald.
* Support `Insert from iPhone or iPad` in Safari ([\element-hq#10851](matrix-org/matrix-react-sdk#10851)). Fixes element-hq#25327. Contributed by @SuperKenVery.
* Specify supportedStages for User Interactive Auth ([\element-hq#10975](matrix-org/matrix-react-sdk#10975)). Fixes element-hq#19605.
* Pass device id to widgets ([\element-hq#10209](matrix-org/matrix-react-sdk#10209)). Contributed by @Fox32.
* Use semantic headings in user settings - discovery ([\element-hq#10838](matrix-org/matrix-react-sdk#10838)). Contributed by @kerryarchibald.
* Use semantic headings in user settings -  Notifications ([\element-hq#10948](matrix-org/matrix-react-sdk#10948)). Contributed by @kerryarchibald.
* Use semantic headings in user settings - spellcheck and language ([\element-hq#10959](matrix-org/matrix-react-sdk#10959)). Contributed by @kerryarchibald.
* Use semantic headings in user settings Appearance ([\element-hq#10827](matrix-org/matrix-react-sdk#10827)). Contributed by @kerryarchibald.
* Use semantic heading in user settings Sidebar & Voip ([\element-hq#10782](matrix-org/matrix-react-sdk#10782)). Contributed by @kerryarchibald.
* Use semantic headings in user settings Security ([\element-hq#10774](matrix-org/matrix-react-sdk#10774)). Contributed by @kerryarchibald.
* Use semantic headings in user settings - integrations and account deletion ([\#10837](matrix-org/matrix-react-sdk#10837)). Fixes element-hq#25378. Contributed by @kerryarchibald.
* Use semantic headings in user settings Preferences ([\element-hq#10794](matrix-org/matrix-react-sdk#10794)). Contributed by @kerryarchibald.
* Use semantic headings in user settings Keyboard ([\element-hq#10793](matrix-org/matrix-react-sdk#10793)). Contributed by @kerryarchibald.
* RTE plain text mentions as pills ([\element-hq#10852](matrix-org/matrix-react-sdk#10852)). Contributed by @alunturner.
* Allow welcome.html logo to be replaced by config ([\element-hq#25339](element-hq#25339)). Fixes element-hq#8636.
* Use semantic headings in user settings Labs ([\element-hq#10773](matrix-org/matrix-react-sdk#10773)). Contributed by @kerryarchibald.
* Use semantic list elements for menu lists and tab lists ([\element-hq#10902](matrix-org/matrix-react-sdk#10902)). Fixes element-hq#24928.
* Fix aria-required-children axe violation ([\element-hq#10900](matrix-org/matrix-react-sdk#10900)). Fixes element-hq#25342.
* Enable pagination for overlay timelines ([\element-hq#10757](matrix-org/matrix-react-sdk#10757)). Fixes vector-im/voip-internal#107.
* Add tooltip to disabled invite button due to lack of permissions ([\element-hq#10869](matrix-org/matrix-react-sdk#10869)). Fixes element-hq#9824.
* Respect configured auth_header_logo_url for default Welcome page ([\element-hq#10870](matrix-org/matrix-react-sdk#10870)).
* Specify lazy loading for avatars ([\element-hq#10866](matrix-org/matrix-react-sdk#10866)). Fixes element-hq#1983.
* Room and user mentions for plain text editor ([\element-hq#10665](matrix-org/matrix-react-sdk#10665)). Contributed by @alunturner.
* Add audible notifcation on broadcast error ([\#10654](matrix-org/matrix-react-sdk#10654)). Fixes element-hq#25132.
* Fall back from server generated thumbnail to original image ([\element-hq#10853](matrix-org/matrix-react-sdk#10853)).
* Use semantically correct elements for room sublist context menu ([\element-hq#10831](matrix-org/matrix-react-sdk#10831)). Fixes vector-im/customer-retainer#46.
* Avoid calling prepareToEncrypt onKeyDown ([\element-hq#10828](matrix-org/matrix-react-sdk#10828)).
* Allows search to recognize full room links ([\element-hq#8275](matrix-org/matrix-react-sdk#8275)). Contributed by @bolu-tife.
* "Show rooms with unread messages first" should not be on by default for new users ([\element-hq#10820](matrix-org/matrix-react-sdk#10820)). Fixes element-hq#25304. Contributed by @kerryarchibald.
* Fix emitter handler leak in ThreadView ([\element-hq#10803](matrix-org/matrix-react-sdk#10803)).
* Add better error for email invites without identity server ([\element-hq#10739](matrix-org/matrix-react-sdk#10739)). Fixes element-hq#16893.
* Move reaction message previews out of labs ([\element-hq#10601](matrix-org/matrix-react-sdk#10601)). Fixes element-hq#25083.
* Sort muted rooms to the bottom of their section of the room list ([\element-hq#10592](matrix-org/matrix-react-sdk#10592)). Fixes element-hq#25131. Contributed by @kerryarchibald.
* Use semantic headings in user settings Help & About ([\element-hq#10752](matrix-org/matrix-react-sdk#10752)). Contributed by @kerryarchibald.
* use ExternalLink components for external links ([\element-hq#10758](matrix-org/matrix-react-sdk#10758)). Contributed by @kerryarchibald.
* Use semantic headings in space settings ([\element-hq#10751](matrix-org/matrix-react-sdk#10751)). Contributed by @kerryarchibald.
* Use semantic headings for room settings content ([\element-hq#10734](matrix-org/matrix-react-sdk#10734)). Contributed by @kerryarchibald.
* Use consistent fonts for Japanese text ([\element-hq#10980](matrix-org/matrix-react-sdk#10980)). Fixes element-hq#22333 and element-hq#23899.
* Fix: server picker validates unselected option ([\element-hq#11020](matrix-org/matrix-react-sdk#11020)). Fixes element-hq#25488. Contributed by @kerryarchibald.
* Fix room list notification badges going missing in compact layout ([\element-hq#11022](matrix-org/matrix-react-sdk#11022)). Fixes element-hq#25372.
* Fix call to `startSingleSignOn` passing enum in place of idpId ([\element-hq#10998](matrix-org/matrix-react-sdk#10998)). Fixes element-hq#24953.
* Remove hover effect from user name on a DM creation UI ([\element-hq#10887](matrix-org/matrix-react-sdk#10887)). Fixes element-hq#25305. Contributed by @luixxiul.
* Fix layout regression in public space invite dialog ([\element-hq#11009](matrix-org/matrix-react-sdk#11009)). Fixes element-hq#25458.
* Fix layout regression in session dropdown ([\element-hq#10999](matrix-org/matrix-react-sdk#10999)). Fixes element-hq#25448.
* Fix spacing regression in user settings - roles & permissions ([\element-hq#10993](matrix-org/matrix-react-sdk#10993)). Fixes element-hq#25447 and element-hq#25451. Contributed by @kerryarchibald.
* Fall back to receipt timestamp if we have no event (react-sdk part) ([\element-hq#10974](matrix-org/matrix-react-sdk#10974)). Fixes element-hq#10954. Contributed by @andybalaam.
* Fix: Room header 'view your device list' does not link to new session manager ([\element-hq#10979](matrix-org/matrix-react-sdk#10979)). Fixes element-hq#25440. Contributed by @kerryarchibald.
* Fix display of devices without encryption support in Settings dialog ([\element-hq#10977](matrix-org/matrix-react-sdk#10977)). Fixes element-hq#25413.
* Use aria descriptions instead of labels for TextWithTooltip ([\element-hq#10952](matrix-org/matrix-react-sdk#10952)). Fixes element-hq#25398.
* Use grapheme-splitter instead of lodash for saving emoji from being ripped apart ([\element-hq#10976](matrix-org/matrix-react-sdk#10976)). Fixes element-hq#22196.
* Fix: content overflow in settings subsection ([\#10960](matrix-org/matrix-react-sdk#10960)). Fixes element-hq#25416. Contributed by @kerryarchibald.
* Make `Privacy Notice` external link on integration manager ToS clickable ([\element-hq#10914](matrix-org/matrix-react-sdk#10914)). Fixes element-hq#25384. Contributed by @luixxiul.
* Ensure that open message context menus are updated when the event is sent ([\element-hq#10950](matrix-org/matrix-react-sdk#10950)).
* Ensure that open sticker picker dialogs are updated when the widget configuration is updated. ([\#10945](matrix-org/matrix-react-sdk#10945)).
* Fix big emoji in replies ([\element-hq#10932](matrix-org/matrix-react-sdk#10932)). Fixes element-hq#24798.
* Hide empty `MessageActionBar` on message edit history dialog ([\element-hq#10447](matrix-org/matrix-react-sdk#10447)). Fixes element-hq#24903. Contributed by @luixxiul.
* Fix roving tab index getting confused after dragging space order ([\element-hq#10901](matrix-org/matrix-react-sdk#10901)).
* Attempt a potential workaround for stuck notifs ([\element-hq#3384](matrix-org/matrix-js-sdk#3384)). Fixes element-hq#25406. Contributed by @andybalaam.
* Handle trailing dot FQDNs for domain-specific config.json files ([\element-hq#25351](element-hq#25351)). Fixes element-hq#8858.
* Ignore edits in message previews when they concern messages other than latest ([\element-hq#10868](matrix-org/matrix-react-sdk#10868)). Fixes element-hq#14872.
* Send correct receipts when viewing a room ([\element-hq#10864](matrix-org/matrix-react-sdk#10864)). Fixes element-hq#25196.
* Fix timeline search bar being overlapped by the right panel ([\element-hq#10809](matrix-org/matrix-react-sdk#10809)). Fixes element-hq#25291. Contributed by @luixxiul.
* Fix the state shown for call in rooms ([\element-hq#10833](matrix-org/matrix-react-sdk#10833)).
* Add string for membership event where both displayname & avatar change ([\element-hq#10880](matrix-org/matrix-react-sdk#10880)). Fixes element-hq#18026.
* Fix people space notification badge not updating for new DM invites ([\element-hq#10849](matrix-org/matrix-react-sdk#10849)). Fixes element-hq#23248.
* Fix regression in emoji picker order mangling after clearing filter ([\element-hq#10854](matrix-org/matrix-react-sdk#10854)). Fixes element-hq#25323.
* Fix: Edit history modal crash ([\#10834](matrix-org/matrix-react-sdk#10834)). Fixes element-hq#25309. Contributed by @kerryarchibald.
* Fix long room address and name not being clipped on room info card and update `_RoomSummaryCard.pcss` ([\element-hq#10811](matrix-org/matrix-react-sdk#10811)). Fixes element-hq#25293. Contributed by @luixxiul.
* Treat thumbnail upload failures as complete upload failures ([\element-hq#10829](matrix-org/matrix-react-sdk#10829)). Fixes element-hq#7069.
* Update finite automata to match user identifiers as per spec ([\#10798](matrix-org/matrix-react-sdk#10798)). Fixes element-hq#25246.
* Fix icon on empty notification panel ([\element-hq#10817](matrix-org/matrix-react-sdk#10817)). Fixes element-hq#25298 and element-hq#25302. Contributed by @luixxiul.
* Fix: Threads button is highlighted when I create a new room ([\element-hq#10819](matrix-org/matrix-react-sdk#10819)). Fixes element-hq#25284. Contributed by @kerryarchibald.
* Fix the top heading of notification panel ([\element-hq#10818](matrix-org/matrix-react-sdk#10818)). Fixes element-hq#25303. Contributed by @luixxiul.
* Fix the color of the verified E2EE icon on `RoomSummaryCard` ([\element-hq#10812](matrix-org/matrix-react-sdk#10812)). Fixes element-hq#25295. Contributed by @luixxiul.
* Fix: No feedback when waiting for the server on a /delete_devices request with SSO ([\element-hq#10795](matrix-org/matrix-react-sdk#10795)). Fixes element-hq#23096. Contributed by @kerryarchibald.
* Fix: reveal images when image previews are disabled ([\element-hq#10781](matrix-org/matrix-react-sdk#10781)). Fixes element-hq#25271. Contributed by @kerryarchibald.
* Fix accessibility issues around the room list and space panel ([\element-hq#10717](matrix-org/matrix-react-sdk#10717)). Fixes element-hq#13345.
* Ensure tooltip contents is linked via aria to the target element ([\#10729](matrix-org/matrix-react-sdk#10729)). Fixes vector-im/customer-retainer#43.
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Labels
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