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Default Ubuntu install is just white #23031

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niccokunzmann opened this issue Aug 8, 2022 · 3 comments
Closed

Default Ubuntu install is just white #23031

niccokunzmann opened this issue Aug 8, 2022 · 3 comments
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A-Electron O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Critical Prevents work, causes data loss and/or has no workaround T-Defect

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@niccokunzmann
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niccokunzmann commented Aug 8, 2022 •
edited by MadLittleMods
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Steps to reproduce

  1. I went into the software repository program.
  2. I clicked on install
  3. There was no "OPEN" button next to the bin
  4. When I stated it manually, it just opened an icon in the task bar
  5. When I opened it through the icon, it was blank - just white

Outcome

What did you expect?

I expect to open it and show something.

What happened instead?

Operating system

Ubuntu 22

Application version

1.10.12

How did you install the app?

Software program built into Xubuntu 22

Homeserver

No response

Will you send logs?

No
@3nprob
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3nprob commented Aug 8, 2022

Related: element-hq/element-desktop#824 #22690 #22477 element-hq/element-desktop#680

@niccokunzmann
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niccokunzmann commented Aug 8, 2022 •
edited
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Could be a duplicate - I just opened it.
I installed it from https://element.io/get-started#linux-details and it works.

Element version: 1.11.2
Olm version: 3.2.12

@MadLittleMods MadLittleMods added A-Electron S-Critical Prevents work, causes data loss and/or has no workaround O-Uncommon Most users are unlikely to come across this or unexpected workflow labels Aug 9, 2022
@MadLittleMods
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Thanks for all of the links @3nprob!

Looks closely related to #22477 which is also recent ⏩

@niccokunzmann There are some debugging steps in #22477 (comment) if you can still reproduce and post your results there.

@MadLittleMods MadLittleMods closed this as not planned Won't fix, can't repro, duplicate, stale Aug 9, 2022
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A-Electron O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Critical Prevents work, causes data loss and/or has no workaround T-Defect
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@MadLittleMods @niccokunzmann @3nprob