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Dear all,
Sorry to come back to the subject: I rarely communicate in private rooms and have noticed that I can no longer access messages in these rooms since between February 13 and 28.
I don't know what happened and can't describe how to reproduce. I have this problem with Element-desktop on three systems that I maintain. On Android, it works fine.
I've tried the following fix on each machine without any success:
Close the session
Open a new session with my login and password
Validate the new session with android
I'm not particularly comfortable with encryption and, after searching the web quite a bit, I'm now out of ideas. I'd be grateful if you could provide me with a link or a tip that might help.
Kindest regards
Outcome
What did you expect?
I expect to communicate normally in private rooms.
What happened instead?
All incoming and outgoing messages are marked with a simple "Unable to decrypt message" without further clarification.
Steps to reproduce
Dear all,
Sorry to come back to the subject: I rarely communicate in private rooms and have noticed that I can no longer access messages in these rooms since between February 13 and 28.
I don't know what happened and can't describe how to reproduce. I have this problem with Element-desktop on three systems that I maintain. On Android, it works fine.
I've tried the following fix on each machine without any success:
I'm not particularly comfortable with encryption and, after searching the web quite a bit, I'm now out of ideas. I'd be grateful if you could provide me with a link or a tip that might help.
Kindest regards
Outcome
What did you expect?
I expect to communicate normally in private rooms.
What happened instead?
All incoming and outgoing messages are marked with a simple "Unable to decrypt message" without further clarification.
Operating system
Ubuntu 22.04, Ubuntu 20.04 and Debian 12.5
Application version
Element version: 1.11.59
Crypto version: Rust SDK 0.7.0 (fac36bc), Vodozemac 0.5.1
How did you install the app?
https://element.io/download#linux
Homeserver
https://matrix-client.matrix.org
Will you send logs?
Yes
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