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Issue: "Unable to decrypt message" in all private rooms #27112

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blonchkman opened this issue Mar 5, 2024 · 1 comment
Closed

Issue: "Unable to decrypt message" in all private rooms #27112

blonchkman opened this issue Mar 5, 2024 · 1 comment
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@blonchkman
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blonchkman commented Mar 5, 2024

Steps to reproduce

Dear all,
Sorry to come back to the subject: I rarely communicate in private rooms and have noticed that I can no longer access messages in these rooms since between February 13 and 28.
I don't know what happened and can't describe how to reproduce. I have this problem with Element-desktop on three systems that I maintain. On Android, it works fine.
I've tried the following fix on each machine without any success:

  • Close the session
  • Open a new session with my login and password
  • Validate the new session with android

I'm not particularly comfortable with encryption and, after searching the web quite a bit, I'm now out of ideas. I'd be grateful if you could provide me with a link or a tip that might help.

Kindest regards

Outcome

What did you expect?

I expect to communicate normally in private rooms.

What happened instead?

All incoming and outgoing messages are marked with a simple "Unable to decrypt message" without further clarification.

Operating system

Ubuntu 22.04, Ubuntu 20.04 and Debian 12.5

Application version

Element version: 1.11.59
Crypto version: Rust SDK 0.7.0 (fac36bc), Vodozemac 0.5.1

How did you install the app?

https://element.io/download#linux

Homeserver

https://matrix-client.matrix.org

Will you send logs?

Yes

@t3chguy
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t3chguy commented Mar 5, 2024

Duplicate of element-hq/element-meta#245

@t3chguy t3chguy marked this as a duplicate of element-hq/element-meta#245 Mar 5, 2024
@t3chguy t3chguy closed this as not planned Won't fix, can't repro, duplicate, stale Mar 5, 2024
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