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❌ Invalid Issue: Fatal Error: Elementor\Controls_Stack::sanitize_settings() #19784

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justinrclarke opened this issue Sep 12, 2022 · 2 comments
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2 of 5 tasks

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@justinrclarke
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Prerequisites

  • I have searched for similar issues in both open and closed tickets and cannot find a duplicate.
  • The issue still exists against the latest stable version of Elementor.

Description

Our web host Flywheel brought up this error when investigating the reasoning behind a website running slow or not loading.

They provided us with this error:
NOTICE: PHP message: PHP Fatal error: Uncaught TypeError: Argument 1 passed to Elementor\Controls_Stack::sanitize_settings() must be of the type array, null given, called in /www/wp-content/plugins/elementor/includes/base/controls-stack.php on line 1107 and defined in /www/wp-content/plugins/elementor/includes/base/controls-stack.php:2369

Steps to reproduce

Whenever updating/saving anything to do with Elementor.

Isolating the problem

  • This bug happens with only Elementor plugin active (and Elementor Pro).
  • This bug happens with a Blank WordPress theme active (Hello theme).
  • I can reproduce this bug consistently using the steps above.

System Info

Operating System: Linux  
Software: Flywheel/5.1.0  
MySQL version: (Google) v5.7.38  
PHP Version: 7.4.30  
PHP Memory Limit: 128M  
PHP Max Input Vars: 10000  
PHP Max Post Size: 300M  
GD Installed: Yes  
ZIP Installed: Yes  
Write Permissions: There are some writing permissions issues with the following directories/files: - WordPress root directory  
Elementor Library: Connected
Version: 6.0.2  
Site URL: REDACTED  
Home URL: REDACTED  
WP Multisite: No  
Max Upload Size: 300 MB  
Memory limit: 512M  
Max Memory limit: 512M  
Permalink Structure: /%postname%/  
Language: en-US  
Timezone: America/Chicago  
Admin Email: REDACTED  
Debug Mode: Inactive
@justinrclarke justinrclarke added the status/awaiting_triage Indicates when an Issue, Pull Request, or Discussion awaits to be triaged. label Sep 12, 2022
@rami-elementor
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Hi @justinrclarke ,

Thanks for contacting us.

Please note that GitHub issues are reserved for bug reports and feature requests, they are not used for support.

For support, feel free to check out:

If you’ve purchased Elementor Pro, you are entitled to either premier or VIP support. To open a ticket, go to your Elementor Account page and click on the support icon for details.

Regards,

@rami-elementor
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Your report is missing the following key information:

  • Steps to replicate (If the issue can't be recreated on other sites, it's not an Elementor bug - use the support links)
  • System info (Elementor sys info)

Please feel free to open a new issue with the missing information.

Regards,

@nicholaszein nicholaszein removed the status/awaiting_triage Indicates when an Issue, Pull Request, or Discussion awaits to be triaged. label Nov 9, 2022
@nicholaszein nicholaszein changed the title Fatal Error: Elementor\Controls_Stack::sanitize_settings() ❌ Invalid Issue: Fatal Error: Elementor\Controls_Stack::sanitize_settings() Nov 9, 2022
@elementor elementor locked and limited conversation to collaborators Nov 9, 2022
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