Subscription grants do not update when subscription updated in customer portal

[splendidrob]

Description

Subscription grants don't respond to updates made in the Stripe Customer Portal. Similar here: (#240)

Steps to reproduce

1. Create subscription grants linking a product in Stripe to a user group in Craft
2. Subscription grants work when creating the subscription - the user is added to the correct user group as per the subscription selection, or when cancelling subscriptions - the user is removed from the group
3. Update subscription via the Stripe Customer Portal to a new subscription plan
4. The user remains in the original user group and is not updated - the user should be removed from the original user group and added to the new user group as per the subscription grant settings

Additional info

• Craft version: Craft Pro 4.5.9
• PHP version: 8.0.30
• Database driver & version: MySQL 5.7.43
• Plugin version: 5.5.0
• Is SCA and Stripe Checkout enabled?: YES

[andrelopez]

Hi @splendidrob are you testing locally? if so, could you please confirm that you're using the Stripe CLI and you're running the following command to redirect to your local webhook URL?
stripe listen --forward-to YOUR_WEBHOOK_URL

[splendidrob]

@andrelopez Have tested both locally and on a staging server. Locally is using the Stripe CLI and is working for creating and cancelling subscriptions fine, just not for updating subscriptions. Staging server is using the Stripe webhook directly and again is working for creating and cancelling subscriptions but not for updating.

[mark-chief]

Hey @splendidrob , just looking to use this plugin for a project I am on and saw your post, did you solve this or get a workaround? The Subscription Grants are crucial for us. Cheers!

[splendidrob]

@mark-chief I ended up ditching the plugin all together and building my own integration with Stripe as there were too many bugs causing issues for me across the board. It was fairly easy to create a module that listens for Stripe webhooks and then add's or removes a user from a group depending on various actions. sorry thats not a simpler solution!

Webhook eg:

                case 'customer.subscription.created':
                $subscription = $event->data->object;
                $customerId = $subscription->customer;

                $stripeCustomer = $stripe->customers->retrieve($customerId, []);
                $user = Craft::$app->users->getUserByUsernameOrEmail($stripeCustomer->email);
                Craft::$app->users->assignUserToGroups($user->id, [1]);

                $userRenewal = $subscription->current_period_end;
                $user->setFieldValue('userRenewal', $userRenewal);

                Craft::$app->elements->saveElement($user);

                break;

[mark-chief]

@splendidrob Thanks!
@andrelopez What is the likelihood of this being possible soon? Thanks

[andrelopez]

@mark-chief absolutely, I am on it.

Thanks for sharing @splendidrob !

[andrelopez]

Hi this issue is fixed on v5.5.1, thank you all for reporting!