App is blank after clicking "add Apps" #32
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I'm running EnvKey 2.1.12 on a Mac. When I click on "ADD APPS", I get a blank screen. Possibly related, 50% of the time the loading screen when opening EnvKey never finishes and I need to force quit. |
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Replies: 1 comment 5 replies
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Hi @simonstewart-zindi, we're investigating. Could you please zip up any logs in the ~/.envkey/logs directory and either attach them here or send them to support@envkey.com? Also, could you open the Developer Tools in the UI (View > Toggle Developer Tools), go to the Console tab, right click in the console and click 'Save As', and then attach or send that file too? |
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Also, does it help if you do you following:
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@simonstewart-zindi This should now be fixed in the latest release. Please let me know if you see similar issues again! |
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I'll email the logs to you. |
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Should now be fixed in the latest version. |
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all sorted, thanks! |
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Hi @simonstewart-zindi, we're investigating. Could you please zip up any logs in the ~/.envkey/logs directory and either attach them here or send them to support@envkey.com?
Also, could you open the Developer Tools in the UI (View > Toggle Developer Tools), go to the Console tab, right click in the console and click 'Save As', and then attach or send that file too?