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I recently experienced that the ePay module on my site went from working fine to suddenly not working at all. I spent some time trying to work out what the issue was and I had several conversations with the ePay support team as well as with the theme developers of the theme that I'm using. In the end I worked out that it has to do with an incompatibility issue between CloudFlare's Wordpress plug-in, which prevent infinite redirect loops when loading WordPress sites under CloudFlare's Flexible SSL system, and the ePay module.
I don't think I actually need this functionality anyway, and so I've simply deactivated the CloudFlare plugin for now. However, I thought I would still report the problem here, in case it should be of interest to fix it (ideally ePay would work with CloudFlare seamlessly).
Here are a few points that might be relevant:
I think – but I'm really not sure! – that perhaps the issue occurred when the CloudFlare plugin was updated to version 1.3.20 (from the changelog: "• Updated the method to restore visitor IPs,
• Updated the URL rewrite to be compatible with WordPress 4.4").
NB. In regards to point 3, I think that sounds likely to be the root of the problem, however, everything works well for me now that I've disabled the Wordpress plugin-in, but I'm still running the site on CloudFlare without white-listing IP addresses, which makes me think that perhaps it has to do with the plug-in and not CloudFlare as such – but then again, I don't know much about the technicalities of the plug-in and CloudFlare and how they work together.
Hope this reporting is helpful to make the ePay module better and stronger.
Thanks,
Jonas
The text was updated successfully, but these errors were encountered:
Thank you for reporting this. I agree that supporting CloudFlare's Wordpress plugin would be ideal, but unfortunately this is not a priority for our payment plugin right now.
Hi there,
I recently experienced that the ePay module on my site went from working fine to suddenly not working at all. I spent some time trying to work out what the issue was and I had several conversations with the ePay support team as well as with the theme developers of the theme that I'm using. In the end I worked out that it has to do with an incompatibility issue between CloudFlare's Wordpress plug-in, which prevent infinite redirect loops when loading WordPress sites under CloudFlare's Flexible SSL system, and the ePay module.
I don't think I actually need this functionality anyway, and so I've simply deactivated the CloudFlare plugin for now. However, I thought I would still report the problem here, in case it should be of interest to fix it (ideally ePay would work with CloudFlare seamlessly).
Here are a few points that might be relevant:
I think – but I'm really not sure! – that perhaps the issue occurred when the CloudFlare plugin was updated to version 1.3.20 (from the changelog: "• Updated the method to restore visitor IPs,
• Updated the URL rewrite to be compatible with WordPress 4.4").
Here's more about CloudFlare's Flexible SSL system, which might be relevant: https://blog.cloudflare.com/flexible-ssl-wordpress-fixing-mixed-content-errors/
A member of the ePay support team also referenced step 6 on this page, suggesting that it has to do with it being impossible to white-list all the IP addresses of the ePay gateway: https://support.cloudflare.com/hc/en-us/articles/201897700-Recommended-First-Steps-for-all-CloudFlare-users
NB. In regards to point 3, I think that sounds likely to be the root of the problem, however, everything works well for me now that I've disabled the Wordpress plugin-in, but I'm still running the site on CloudFlare without white-listing IP addresses, which makes me think that perhaps it has to do with the plug-in and not CloudFlare as such – but then again, I don't know much about the technicalities of the plug-in and CloudFlare and how they work together.
Hope this reporting is helpful to make the ePay module better and stronger.
Thanks,
Jonas
The text was updated successfully, but these errors were encountered: