Not working in IE10 -- not even on your demo page...

[mddog]

Hi,

I can't get video playback to work on IE10 (IE11 is fine). And it doesn't work in IE10 when I load your site here: http://html5media.info either.

In both places, I get... "Error: Unsupported video-type or invalid File path."

I am on Windows server 2008r2, and have tried both mime-types for mp4: video/mpeg and video/mp4.

Neither work.

All suggestions would be greatly appreciated. :)

[etianen]

Hmm... it has been tested in IE10. It might be worth trying to access it
from a friend or colleague's IE10 browser, to see if it behaves differently.

I won't have access to my own IE10 testing machine until next Monday, so
will investigate it then.

On Wed, 7 Oct 2015 at 16:39 mddog notifications@github.com wrote:

Hi,

I can't get video playback to work on IE10 (IE11 is fine). And it doesn't
work in IE10 when I load your site here: http://html5media.info either.

In both places, I get... "Error: Unsupported video-type or invalid File
path."

I am on Windows server 2008r2, and have tried both mime-types for mp4:
video/mpeg and video/mp4.

Neither work.

All suggestions would be greatly appreciated. :)

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#64.

[mddog]

Hi Dave, thanks much for the reply! :)

I have tried it an four different computers. I also tried it on Browserstack and had the same results.

Please let me know how your test goes.

Thanks again....

:)

[etianen]

I'm afraid that it's working fine on my IE10 test machine, so I'm not sure what to suggest.

[mddog]

Hmmm. Note the error I get when loading up your site in the attached jpg.

I wonder if it is a Service Pack difference between you version and mine. Would you please compare yours to the attached?

[etianen]

Mine is IE11 running in IE10 document mode, so I guess the difference
occurs there. It was certainly tested in IE10 when that was the latest IE
version, but I'm afraid my budget does not extend to a fresh computer for
every IE version. :P

Something to try: Try visiting the following URL directly in IE10, and see
if it can load the video: https://media.html5media.info/video.mp4

On Mon, 12 Oct 2015 at 14:29 mddog notifications@github.com wrote:

Hmmm. Note the error I get when loading up your site in the attached jpg.

I wonder if it is a Service Pack difference between you version and mine.
Would you please compare yours to the attached?

[image: error in ie10]
https://cloud.githubusercontent.com/assets/15017326/10429032/864d71d6-70c3-11e5-911c-948dd66f3f04.jpg

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#64 (comment).

[Tyler-H]

You can emulate whatever browser or device you need (using real devices and browsers) via Browserstack; they give you several minutes of free testing if you don't want to pay for a subscription.

[ralphhughes]

I get exactly the same issue here. All the computers in my organisation running IE10 seem to have this problem. (The screenshot above is from IE10 on Windows 7 Enterprise SP1)

[fanfavorite]

I don't think this is a problem with the script. I think its the way IE handles HTML5 video. I found different cases where it didn't work reliably. A simple fix is to make IE always fall back to the flash player:

html5media.forceFallback = function(tagName, element) {
    return (/MSIE (\d+.\d+);/.test(navigator.userAgent));
}