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Prepend or Append Descriptor to Generated Ticket Names #1157
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Rather than editing the ticket name, perhaps this is a template control option in REM or EE that just modifies the display for the front-end and back-end? A template control might make it more compatible with the Messages system. |
@majidabbasi96 |
In the REM Ticket Form Config, let's add a switch titled "Add Date to Ticket Name" immediately after the "Shared Ticket" switch, that only appears when that switch is toggled "OFF". which when clicked shows a row with two select boxes:
for now, let's populate the "Format" select with the following options:
values can be set using the actual date format codes (like and populate the "Position" select with:
Because we do NOT want to add dates to names of shared tickets, we need to hide these options if "Shared Ticket" is toggled to true. To control the display of the form row with the format and position select boxes, you will need to set a predicate for the Upon submission, make sure the options get applied to the ticket template displayed on the REM Tickets step. Any date can be displayed (like the current date) as long as it uses the format and position that the user selected. Upon submitting the final step of the REM editor, ticket names will need to include the date if that option has been enabled by the user. The date obviously has to come from the related datetime and should already be present in the ticket generation logic since it is used to calculate the ticket start and end dates for non-shared tickets. |
When a new series of tickets are created, they all have the same name. It would be nice to allow people to append something at the beginning or end of the ticket that indicates something... Such as the date of the associated ticket, or the datetime name of the associated ticket. Maybe we can give people a few shortcodes to parse?
Otherwise people can change the dates manually.
![image](https://user-images.githubusercontent.com/3094547/156619951-3ae8ad0b-258c-4529-96ac-3728dfe58942.png)
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