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Facing white blank screen in iOS #33637

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Maharshi01 opened this issue Apr 14, 2022 · 17 comments
Open

Facing white blank screen in iOS #33637

Maharshi01 opened this issue Apr 14, 2022 · 17 comments
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@Maharshi01
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Description

In iOS device, when the app has been put in background overnight in recent apps and opening it in the next day causing the app the go blank white screen. But when it is killed and opened again it is working perfectly alright. This is happening even before the splash screen. Please refer the video to understand the issue. We have checked in local if there are any issues, however couldn't able to replicate or find errors. In firebase crashlytics also there are no crashes for that user. Could you please help us understand why this happens and how to avoid this

WhatsApp.Video.2022-04-13.at.1.14.01.PM.mp4

Device Details :

iOS version : 15.3.1

device model : iPhone 13

Version

0.61.5

Output of npx react-native info

System:
OS: macOS 11.6
CPU: (8) x64 Intel(R) Core(TM) i5-8257U CPU @ 1.40GHz
Memory: 78.00 MB / 8.00 GB
Shell: 3.2.57 - /bin/bash
Binaries:
Node: 14.15.1 - /usr/local/bin/node
npm: 6.14.8 - /usr/local/bin/npm
Watchman: 2021.08.23.00 - /usr/local/bin/watchman
SDKs:
iOS SDK:
Platforms: iOS 15.0, DriverKit 20.4, macOS 11.3, tvOS 15.0, watchOS 8.0
IDEs:
Android Studio: 4.2 AI-202.7660.26.42.7486908
Xcode: 13.0/13A233 - /usr/bin/xcodebuild
npmPackages:
react: 16.9.0 => 16.9.0
react-native: 0.61.5 => 0.61.5
npmGlobalPackages:
react-native-cli: 2.0.1

Steps to reproduce

After installing the app, putting in background for more than 12+ hrs and opening the next day causing to face the white blank screen.

Snack, code example, screenshot, or link to a repository

No response

@Mai-Hong-Son
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same problem :((

@AnaisGalisson-ChillStudio

I have the same problem since the upgrade of my iPhone from 14.X to 15.X. Exact same problem : after putting the app in background around one day, blank screen in my app.

React Native version : 0.61.0

As we have old version of react-native, I suppose this is the issue. I'll tell you after upgrading if it has any effect !

@00decojoca
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Hello everyone!!!

Was anyone able to find the solution to this problem?

I'm testing my app on the iPhone and it's opening normally, but when I take the test on the iPad, it doesn't leave the white blank screen, so Apple is rejecting my app in the apple store!

Can you help me?

@itolegmysin
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itolegmysin commented Jul 21, 2022

Hi guys

Do you think the issue might be related to https://reactnative.dev/docs/publishing-to-app-store#pro-tips somehow ?

@Chill-Studio
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I resolved the problem by upgrading React Native at 0.65. I hope this will help you

@jitadlak
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i will solved this problem. please connect with me on jitadlak@gmail.com

@Sahilthakur7
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I'm also facing the same issue. Did anyone find a solution to this?

@AnaisGalisson-ChillStudio

I'm also facing the same issue. Did anyone find a solution to this?

Which version of RN are you using ?

@Sahilthakur7
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"react-native": "0.68.2",
"react-native-web": "0.17.7",
"react-native-webview": "11.18.1",

@YuriiLunovSendient
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"react-native": "0.70.5", facing the same issue, did anyone find a solution?

@asadumair
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any sollution?

@julien-kv
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Any solution?

@naseerahmedaziz
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any solution for this issue? I am stuck with it as well

@joaolvcas
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any solution?

1 similar comment
@chrisovato
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any solution?

@sleekLancelot
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For me I only get this problem on an iPhone 14, still searching for a solution.

@Farial-mahmod
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It might be due to a high number of API calls on the main (UI) thread. You may assign some networked tasks to a background thread and observe the result.

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