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I was using the zenpy wrapper to update tickets one by one in bulk. After 100 tickets, tickets are not updated due to zendesk API limits.
There is no error coming up in the script. Is there any way we can access the API Exception error?
forindex, ticketinenumerate(zenpy_client.search(sheet_query)):
try:
logging.info(str(index)+"::"+str(ticket.id)+"::"+str(tags_list[index]))
ticket.tags.extend([tags_list[index],'assigned'])
zenpy_client.tickets.update(ticket)
exceptIndexError:
logging.info('Total tickets to be assigned have been assigned.')
breaklogging.info("Sleeping for 1 minute")
The text was updated successfully, but these errors were encountered:
I was using the zenpy wrapper to update tickets one by one in bulk. After 100 tickets, tickets are not updated due to zendesk API limits.
There is no error coming up in the script. Is there any way we can access the API Exception error?
The text was updated successfully, but these errors were encountered: