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A list of awesome and proven Artificial Intelligence use cases and applications
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Awesome Artificial Intelligence use cases

A curated list of amazingly awesome AI ideas and use cases. You can use this to get new ideas and share existing ones.

What makes them so awesome? All these ideas should be proven to actually generate value, not just 'cool facts' or 'promising techniques'. They should be applicable to business now, with data and techniques that are available today. For example: an AI that plays video games, or analyzing heavy metal song lyrics is cool, but it doesn't translate into a meaningful and useful application, so it does not belong here.


Use cases by department

Use cases by industry

Use cases by department

Call center

  • Automation
  • Call volume forecasting
  • Next best action
  • Real time sentiment analysis
  • Real time compliance risk
  • Real time suggestions and optimization
  • Script adherence
  • Script optimization
  • Skill based routing
  • Voice authentication

Human Resources





Supply chain

Use cases by industry


  • Basel II compliance
  • Credit scoring
  • Risk management
  • Stress testing


  • Efficiency of care delivery
  • Overconsumption
  • Readmissions
  • Reducing outcome variation


Life sciences


Public Sector

Public Safety

  • Crime Wave Detection
  • Patrolling Suggestions (Preventative Policing)
  • Crime Case Resolution Prediction
  • Crime Clustering
  • Complex/Organised Crime network detection
  • Terrorist Cell Identification
  • Alerting & Officer Safety
  • Criminal Evolution
  • Domestic Violence
  • Radicalisation prediction
  • Mass scale surveillance

Finance and Tax


  • Distribution centre optimization
  • Employee fraud detection
  • Market basket analysis
  • Plannogram optimization
  • SKU forecasting
  • Waste


  • Asset performance analytics
  • Cell phone tower location optimization
  • Predictive maintenance
  • Routing optimization



  • Dynamic pricing
  • Room occupancy planning


Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

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