Continue to get error: I continue to get an error: "Need to acknowledge to Apple's Apple ID and Privacy statement." #12675
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It seems like you have not included the output of To make it easier for us help you resolve this issue, please update the issue to include the output of |
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I’m totally stumped on this one. What happens if you run the lane locally? Can you try running it with the |
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It fails in every scenario that I try: (1) as a regular user from cmd line; (2) as Jenkins user from cmd line; (3) from Jenkins triggrered build. To check acceptance of privacy statement, I am logging in to itunesconnect from the same machine using the apple_id in my fastlane/Appfile; it displays its normal dashboard. Verbose output: ERROR [2018-06-05 15:08:55.12]: fastlane finished with errors Traceback (most recent call last): 41: from /usr/local/bin/fastlane:23:in `' 40: from /usr/local/bin/fastlane:23:in `load' 39: from /usr/local/lib/ruby/gems/2.5.0/gems/fastlane-2.97.0/bin/fastlane:20:in `' 38: from /usr/local/lib/ruby/gems/2.5.0/gems/fastlane-2.97.0/fastlane/lib/fastlane/cli_tools_distributor.rb:108:in `take_off' 37: from /usr/local/lib/ruby/gems/2.5.0/gems/fastlane-2.97.0/fastlane/lib/fastlane/commands_generator.rb:41:in `start' 36: from /usr/local/lib/ruby/gems/2.5.0/gems/fastlane-2.97.0/fastlane/lib/fastlane/commands_generator.rb:332:in `run' 35: from /usr/local/lib/ruby/gems/2.5.0/gems/commander-fastlane-4.4.6/lib/commander/delegates.rb:15:in `run!' 34: from /usr/local/lib/ruby/gems/2.5.0/gems/fastlane-2.97.0/fastlane_core/lib/fastlane_core/ui/fastlane_runner.rb:75:in `run!' 33: from /usr/local/lib/ruby/gems/2.5.0/gems/commander-fastlane-4.4.6/lib/commander/runner.rb:476:in `run_active_command' 32: from /usr/local/lib/ruby/gems/2.5.0/gems/commander-fastlane-4.4.6/lib/commander/command.rb:153:in `run' 31: from /usr/local/lib/ruby/gems/2.5.0/gems/commander-fastlane-4.4.6/lib/commander/command.rb:178:in `call' 30: from /usr/local/lib/ruby/gems/2.5.0/gems/fastlane-2.97.0/fastlane/lib/fastlane/commands_generator.rb:107:in `block (2 levels) in run' 29: from /usr/local/lib/ruby/gems/2.5.0/gems/fastlane-2.97.0/fastlane/lib/fastlane/command_line_handler.rb:36:in `handle' 28: from /usr/local/lib/ruby/gems/2.5.0/gems/fastlane-2.97.0/fastlane/lib/fastlane/lane_manager.rb:59:in `cruise_lane' 27: from /usr/local/lib/ruby/gems/2.5.0/gems/fastlane-2.97.0/fastlane/lib/fastlane/runner.rb:45:in `execute' 26: from /usr/local/lib/ruby/gems/2.5.0/gems/fastlane-2.97.0/fastlane/lib/fastlane/runner.rb:45:in `chdir' 25: from /usr/local/lib/ruby/gems/2.5.0/gems/fastlane-2.97.0/fastlane/lib/fastlane/runner.rb:49:in `block in execute' 24: from /usr/local/lib/ruby/gems/2.5.0/gems/fastlane-2.97.0/fastlane/lib/fastlane/lane.rb:33:in `call' 23: from Fastfile:209:in `block (2 levels) in parsing_binding' 22: from /usr/local/lib/ruby/gems/2.5.0/gems/fastlane-2.97.0/fastlane/lib/fastlane/fast_file.rb:149:in `method_missing' 21: from /usr/local/lib/ruby/gems/2.5.0/gems/fastlane-2.97.0/fastlane/lib/fastlane/runner.rb:146:in `trigger_action_by_name' 20: from /usr/local/lib/ruby/gems/2.5.0/gems/fastlane-2.97.0/fastlane/lib/fastlane/runner.rb:204:in `try_switch_to_lane' 19: from /usr/local/lib/ruby/gems/2.5.0/gems/fastlane-2.97.0/fastlane/lib/fastlane/lane.rb:33:in `call' 18: from Fastfile:191:in `block (2 levels) in parsing_binding' 17: from /usr/local/lib/ruby/gems/2.5.0/gems/fastlane-2.97.0/fastlane/lib/fastlane/fast_file.rb:149:in `method_missing' 16: from /usr/local/lib/ruby/gems/2.5.0/gems/fastlane-2.97.0/fastlane/lib/fastlane/runner.rb:157:in `trigger_action_by_name' 15: from /usr/local/lib/ruby/gems/2.5.0/gems/fastlane-2.97.0/fastlane/lib/fastlane/runner.rb:231:in `execute_action' 14: from /usr/local/lib/ruby/gems/2.5.0/gems/fastlane-2.97.0/fastlane/lib/fastlane/runner.rb:231:in `chdir' 13: from /usr/local/lib/ruby/gems/2.5.0/gems/fastlane-2.97.0/fastlane/lib/fastlane/runner.rb:236:in `block in execute_action' 12: from /usr/local/lib/ruby/gems/2.5.0/gems/fastlane-2.97.0/fastlane/lib/fastlane/actions/actions_helper.rb:50:in `execute_action' 11: from /usr/local/lib/ruby/gems/2.5.0/gems/fastlane-2.97.0/fastlane/lib/fastlane/runner.rb:257:in `block (2 levels) in execute_action' 10: from /usr/local/lib/ruby/gems/2.5.0/gems/fastlane-2.97.0/fastlane/lib/fastlane/actions/sync_code_signing.rb:12:in `run' 9: from /usr/local/lib/ruby/gems/2.5.0/gems/fastlane-2.97.0/match/lib/match/runner.rb:33:in `run' 8: from /usr/local/lib/ruby/gems/2.5.0/gems/fastlane-2.97.0/match/lib/match/runner.rb:33:in `new' 7: from /usr/local/lib/ruby/gems/2.5.0/gems/fastlane-2.97.0/match/lib/match/spaceship_ensure.rb:22:in `initialize' 6: from /usr/local/lib/ruby/gems/2.5.0/gems/fastlane-2.97.0/spaceship/lib/spaceship/portal/spaceship.rb:98:in `login' 5: from /usr/local/lib/ruby/gems/2.5.0/gems/fastlane-2.97.0/spaceship/lib/spaceship/portal/spaceship.rb:25:in `login' 4: from /usr/local/lib/ruby/gems/2.5.0/gems/fastlane-2.97.0/spaceship/lib/spaceship/client.rb:70:in `login' 3: from /usr/local/lib/ruby/gems/2.5.0/gems/fastlane-2.97.0/spaceship/lib/spaceship/client.rb:362:in `login' 2: from /usr/local/lib/ruby/gems/2.5.0/gems/fastlane-2.97.0/spaceship/lib/spaceship/client.rb:655:in `do_login' 1: from /usr/local/lib/ruby/gems/2.5.0/gems/fastlane-2.97.0/spaceship/lib/spaceship/portal/portal_client.rb:27:in `send_login_request' /usr/local/lib/ruby/gems/2.5.0/gems/fastlane-2.97.0/spaceship/lib/spaceship/client.rb:472:in `send_shared_login_request': [!] The request could not be completed because: (Spaceship::AppleIDAndPrivacyAcknowledgementNeeded) Need to acknowledge to Apple's Apple ID and Privacy statement. Please manually log into https://appleid.apple.com (or https://itunesconnect.apple.com) to acknowledge the statement. |
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Is there additional debug info that I can provide? |
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RESOLVED. All members associated with the team must accept that privacy statement, regardless of which user's account is used to get the certificates. |
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I am getting this error with one of my Apple developer account. I checked https://developer.apple.com, https://appstoreconnect.apple.com, https://appleid.apple.com. There is no privacy statement popup shown there. I can successfully login on all three sites. |
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Whether it was the cause or not, fastlane started working again for me when all members associated with the team had logged in and accepted the privacy statement. |
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@garyhooper I only have one person in the team. |
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Same here. I am the only person and nothing in the portal. |
New Issue Checklist
Issue Description
Even though I have accepted the privacy statement, I continue to see the error: "Need to acknowledge to Apple's Apple ID and Privacy statement."
I have logged into appleid.apple.com, itunesconnect.apple.com, and developer.apple.com multiple times from different networks. No statement is presented to acknowledge, yet fastlane continues to produce the error above.
Note that I am running this under Jenkins. I had logged in several times to the itunesconnect account from various machines. The privacy acceptance was only required once. However, when I logged in as the Jenkins user and accessed itunesconnect again with the same appleid, the privacy acknowledgement was required again (once). A clue?
Related to #12577?
Complete output when running fastlane, including the stack trace and command used
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