[Spaceship] `You are not allowed to access the document you requested.` in spaceship after moving to ruby 2.6 #16430

BalestraPatrick · 2020-05-07T00:25:10Z

New Issue Checklist

Updated fastlane to the latest version (using 2.145 at the moment. Update: reproduced on 2.146.1 as well.)
I read the Contribution Guidelines
I read docs.fastlane.tools
I searched for existing GitHub issues

Issue Description

We have some code that uses spaceship to create bundle identifiers and other things with the developer portal. Everything was working fine in macOS Mojave and Ruby 2.3, but when moving to Ruby 2.6 and macOS Catalina, the same code started randomly throwing exceptions when handling some responses from App Store Connect:

gems/fastlane-2.145.0/spaceship/lib/spaceship/client.rb:714:in `parse_response': <HTML> (Spaceship::UnexpectedResponse)
  <HEAD>
  <TITLE>Access Denied</TITLE>
  </HEAD>
  <BODY BGCOLOR="white" FGCOLOR="black">
  <H1>Access Denied</H1>
  <HR>
  <FONT FACE="Helvetica,Arial"><B>
  Description: You are not allowed to access the document you requested.
  </B></FONT>
  <HR>
  </BODY>
gems/fastlane-2.145.0/spaceship/lib/spaceship/portal/portal_client.rb:128:in `block in apps'
gems/fastlane-2.145.0/spaceship/lib/spaceship/client.rb:317:in `block in paging'
gems/fastlane-2.145.0/spaceship/lib/spaceship/client.rb:315:in `loop'
gems/fastlane-2.145.0/spaceship/lib/spaceship/client.rb:315:in `paging'
gems/fastlane-2.145.0/spaceship/lib/spaceship/portal/portal_client.rb:121:in `apps'
gems/fastlane-2.145.0/spaceship/lib/spaceship/portal/app.rb:85:in `all'
gems/fastlane-2.145.0/spaceship/lib/spaceship/portal/app.rb:111:in `find'

Command executed

The exception seems to take place in different calls that communicate with the App Store Connect API, one example is when we create a bundle id or find an existing one:

Spaceship::Portal.app.find(bundle_id)
Spaceship::Portal.app.create!(bundle_id: bundle_id, name: app_name)

Any idea what the cause could be?

The text was updated successfully, but these errors were encountered:

fastlane-bot · 2020-05-07T00:25:48Z

It seems like you have not included the output of fastlane env
To make it easier for us help you resolve this issue, please update the issue to include the output of fastlane env 👍

BalestraPatrick · 2020-05-08T12:21:31Z

I'm now seeing this on ruby 2.3 as well without changing anything, so it feels like this is a problem with App Store Connect. Anyone else with the same issue?

fhickman · 2020-05-08T20:18:29Z

We started seeing a similar issues a couple of days ago, though it isn't 100% repeatable.

Arclite · 2020-05-19T00:10:59Z

I +1’d the comment above a few days ago, but thought I’d come back with some more info. We’re seeing this sporadically as well, but as a result of running cert, not as a result of running spaceship directly:

bundler: failed to load command: fastlane (/workspace/vendor/bundle/ruby/2.6.0/bin/fastlane)
Spaceship::UnexpectedResponse: [!] <HTML>
<HEAD>
<TITLE>Access Denied</TITLE>
</HEAD>
 
<BODY BGCOLOR="white" FGCOLOR="black">
<H1>Access Denied</H1>
<HR>
 
<FONT FACE="Helvetica,Arial"><B>
Description: You are not allowed to access the document you requested.
</B></FONT>
<HR>
</BODY>
 
  /workspace/vendor/bundle/ruby/2.6.0/bundler/gems/fastlane-3f5ff3c7b1d8/spaceship/lib/spaceship/client.rb:714:in `parse_response'
  /workspace/vendor/bundle/ruby/2.6.0/bundler/gems/fastlane-3f5ff3c7b1d8/spaceship/lib/spaceship/portal/portal_client.rb:45:in `teams'
  /workspace/vendor/bundle/ruby/2.6.0/bundler/gems/fastlane-3f5ff3c7b1d8/spaceship/lib/spaceship/portal/ui/select_team.rb:51:in `select_team'
  /workspace/vendor/bundle/ruby/2.6.0/bundler/gems/fastlane-3f5ff3c7b1d8/spaceship/lib/spaceship/portal/portal_client.rb:73:in `select_team'
  /workspace/vendor/bundle/ruby/2.6.0/bundler/gems/fastlane-3f5ff3c7b1d8/spaceship/lib/spaceship/portal/spaceship.rb:43:in `select_team'
  /workspace/vendor/bundle/ruby/2.6.0/bundler/gems/fastlane-3f5ff3c7b1d8/spaceship/lib/spaceship/portal/spaceship.rb:107:in `select_team'
  /workspace/vendor/bundle/ruby/2.6.0/bundler/gems/fastlane-3f5ff3c7b1d8/cert/lib/cert/runner.rb:25:in `login'
  /workspace/vendor/bundle/ruby/2.6.0/bundler/gems/fastlane-3f5ff3c7b1d8/cert/lib/cert/runner.rb:34:in `run'
  /workspace/vendor/bundle/ruby/2.6.0/bundler/gems/fastlane-3f5ff3c7b1d8/cert/lib/cert/runner.rb:13:in `launch'
  /workspace/vendor/bundle/ruby/2.6.0/bundler/gems/fastlane-3f5ff3c7b1d8/fastlane/lib/fastlane/actions/get_certificates.rb:17:in `run'
  /workspace/vendor/bundle/ruby/2.6.0/bundler/gems/fastlane-3f5ff3c7b1d8/fastlane/lib/fastlane/runner.rb:261:in `block (2 levels) in execute_action'
  /workspace/vendor/bundle/ruby/2.6.0/bundler/gems/fastlane-3f5ff3c7b1d8/fastlane/lib/fastlane/actions/actions_helper.rb:50:in `execute_action'
  /workspace/vendor/bundle/ruby/2.6.0/bundler/gems/fastlane-3f5ff3c7b1d8/fastlane/lib/fastlane/runner.rb:253:in `block in execute_action'
  /workspace/vendor/bundle/ruby/2.6.0/bundler/gems/fastlane-3f5ff3c7b1d8/fastlane/lib/fastlane/runner.rb:227:in `chdir'
  /workspace/vendor/bundle/ruby/2.6.0/bundler/gems/fastlane-3f5ff3c7b1d8/fastlane/lib/fastlane/runner.rb:227:in `execute_action'
  /workspace/vendor/bundle/ruby/2.6.0/bundler/gems/fastlane-3f5ff3c7b1d8/fastlane/lib/fastlane/runner.rb:157:in `trigger_action_by_name'
  /workspace/vendor/bundle/ruby/2.6.0/bundler/gems/fastlane-3f5ff3c7b1d8/fastlane/lib/fastlane/fast_file.rb:159:in `method_missing'
  Fastfile:93:in `block (2 levels) in parsing_binding'
  /workspace/vendor/bundle/ruby/2.6.0/bundler/gems/fastlane-3f5ff3c7b1d8/fastlane/lib/fastlane/lane.rb:33:in `call'
  /workspace/vendor/bundle/ruby/2.6.0/bundler/gems/fastlane-3f5ff3c7b1d8/fastlane/lib/fastlane/runner.rb:49:in `block in execute'
  /workspace/vendor/bundle/ruby/2.6.0/bundler/gems/fastlane-3f5ff3c7b1d8/fastlane/lib/fastlane/runner.rb:45:in `chdir'
  /workspace/vendor/bundle/ruby/2.6.0/bundler/gems/fastlane-3f5ff3c7b1d8/fastlane/lib/fastlane/runner.rb:45:in `execute'
  /workspace/vendor/bundle/ruby/2.6.0/bundler/gems/fastlane-3f5ff3c7b1d8/fastlane/lib/fastlane/lane_manager.rb:56:in `cruise_lane'
  /workspace/vendor/bundle/ruby/2.6.0/bundler/gems/fastlane-3f5ff3c7b1d8/fastlane/lib/fastlane/command_line_handler.rb:36:in `handle'
  /workspace/vendor/bundle/ruby/2.6.0/bundler/gems/fastlane-3f5ff3c7b1d8/fastlane/lib/fastlane/commands_generator.rb:108:in `block (2 levels) in run'
  /workspace/vendor/bundle/ruby/2.6.0/gems/commander-fastlane-4.4.6/lib/commander/command.rb:178:in `call'
  /workspace/vendor/bundle/ruby/2.6.0/gems/commander-fastlane-4.4.6/lib/commander/command.rb:153:in `run'
  /workspace/vendor/bundle/ruby/2.6.0/gems/commander-fastlane-4.4.6/lib/commander/runner.rb:476:in `run_active_command'
  /workspace/vendor/bundle/ruby/2.6.0/bundler/gems/fastlane-3f5ff3c7b1d8/fastlane_core/lib/fastlane_core/ui/fastlane_runner.rb:76:in `run!'
  /workspace/vendor/bundle/ruby/2.6.0/gems/commander-fastlane-4.4.6/lib/commander/delegates.rb:15:in `run!'
  /workspace/vendor/bundle/ruby/2.6.0/bundler/gems/fastlane-3f5ff3c7b1d8/fastlane/lib/fastlane/commands_generator.rb:349:in `run'
  /workspace/vendor/bundle/ruby/2.6.0/bundler/gems/fastlane-3f5ff3c7b1d8/fastlane/lib/fastlane/commands_generator.rb:41:in `start'
  /workspace/vendor/bundle/ruby/2.6.0/bundler/gems/fastlane-3f5ff3c7b1d8/fastlane/lib/fastlane/cli_tools_distributor.rb:119:in `take_off'
  /workspace/vendor/bundle/ruby/2.6.0/bundler/gems/fastlane-3f5ff3c7b1d8/bin/fastlane:23:in `<top (required)>'
  /workspace/vendor/bundle/ruby/2.6.0/bin/fastlane:23:in `load'
  /workspace/vendor/bundle/ruby/2.6.0/bin/fastlane:23:in `<top (required)>'

This is on an older version of fastlane (2.141), but we’ve been able to reproduce it (again, sporadically) on newer versions as well.

Soliy0u · 2020-05-21T03:10:07Z

I have same this problem now. Any one can help me, please?. Thank so much.

🚫 fastlane environment 🚫

Stack

Key	Value
OS	10.14.6
Ruby	2.4.2
Bundler?	true
Git	git version 2.20.1 (Apple Git-117)
Installation Source	~/.rvm/gems/ruby-2.4.2/bin/fastlane
Host	Mac OS X 10.14.6 (18G5027)
Ruby Lib Dir	~/.rvm/rubies/ruby-2.4.2/lib
OpenSSL Version	OpenSSL 1.1.1d 10 Sep 2019
Is contained	false
Is homebrew	false
Is installed via Fabric.app	false
Xcode Path	/Applications/Xcode.app/Contents/Developer/
Xcode Version	10.3

System Locale

Error
No Locale with UTF8 found 🚫

fastlane files:

No Fastfile found

No Appfile found

fastlane gems

Gem	Version	Update-Status
fastlane	2.148.1	✅ Up-To-Date

Loaded fastlane plugins:

No plugins Loaded

Loaded gems

Gem	Version
did_you_mean	1.1.0
executable-hooks	1.6.0
bundler-unload	1.0.2
rubygems-bundler	1.4.5
bundler	1.17.3
CFPropertyList	3.0.2
public_suffix	2.0.5
addressable	2.7.0
atomos	0.1.3
aws-eventstream	1.1.0
aws-partitions	1.317.0
aws-sigv4	1.1.3
jmespath	1.4.0
aws-sdk-core	3.96.1
aws-sdk-kms	1.31.0
aws-sdk-s3	1.65.0
babosa	1.0.3
claide	1.0.3
colored	1.2
colored2	3.1.2
highline	1.7.10
commander-fastlane	4.4.6
declarative	0.0.10
declarative-option	0.1.0
digest-crc	0.5.1
unf_ext	0.0.7.7
unf	0.1.4
domain_name	0.5.20190701
dotenv	2.7.5
emoji_regex	1.0.1
excon	0.73.0
multipart-post	2.0.0
faraday	1.0.1
http-cookie	1.0.3
faraday-cookie_jar	0.0.6
faraday_middleware	1.0.0
fastimage	2.1.7
gh_inspector	1.1.3
jwt	2.1.0
memoist	0.16.2
multi_json	1.14.1
os	1.1.0
signet	0.14.0
googleauth	0.12.0
httpclient	2.8.3
mini_mime	1.0.2
uber	0.1.0
representable	3.0.4
retriable	3.1.2
google-api-client	0.38.0
google-cloud-env	1.3.1
google-cloud-errors	1.0.0
google-cloud-core	1.5.0
google-cloud-storage	1.26.1
json	2.3.0
mini_magick	4.10.1
multi_xml	0.6.0
plist	3.5.0
rubyzip	1.3.0
security	0.1.3
naturally	2.2.0
simctl	1.6.8
slack-notifier	2.3.2
terminal-notifier	2.0.0
unicode-display_width	1.7.0
terminal-table	1.8.0
tty-screen	0.7.1
tty-cursor	0.7.1
tty-spinner	0.9.3
word_wrap	1.0.0
nanaimo	0.2.6
xcodeproj	1.16.0
rouge	2.0.7
xcpretty	0.3.0
xcpretty-travis-formatter	1.0.0

generated on: 2020-05-21

ecamacho · 2020-05-28T15:18:30Z

@Arclite @NguyenPhong276 My PR to fix this issue was merged. It should be available in the next release, it would be nice if you can check that it works for you as well.

fastlane-bot · 2020-06-27T17:32:35Z

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates.

Please make sure to update to the latest fastlane version and check if that solves the issue. Let us know if that works for you by adding a comment 👍

Friendly reminder: contributions are always welcome! Check out CONTRIBUTING.md for more information on how to help with fastlane and feel free to tackle this issue yourself 💪

fastlane-bot · 2020-07-05T17:32:21Z

This issue will be auto-closed because there hasn't been any activity for a few months. Feel free to open a new one if you still experience this problem 👍

janpio added tool: spaceship topic: ruby 2.6 and removed topic: ruby 2.6 labels May 10, 2020

ecamacho mentioned this issue May 19, 2020

[spaceship] Retry request when Developer Portal responds with a 403 status code #16478

Merged

4 tasks

yonaskolb mentioned this issue May 21, 2020

Permission error bitrise-steplib/steps-ios-auto-provision#124

Closed

fastlane-bot added the status: waiting-for-reply label Jun 27, 2020

fastlane-bot closed this as completed Jul 5, 2020

fastlane-bot added the status: auto-closed label Jul 5, 2020

fastlane locked and limited conversation to collaborators Sep 3, 2020

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[Spaceship] `You are not allowed to access the document you requested.` in spaceship after moving to ruby 2.6 #16430

[Spaceship] `You are not allowed to access the document you requested.` in spaceship after moving to ruby 2.6 #16430

BalestraPatrick commented May 7, 2020 •

edited

fastlane-bot commented May 7, 2020

BalestraPatrick commented May 8, 2020

fhickman commented May 8, 2020

Arclite commented May 19, 2020

Soliy0u commented May 21, 2020

Stack

System Locale

fastlane files:

fastlane gems

Loaded fastlane plugins:

ecamacho commented May 28, 2020

fastlane-bot commented Jun 27, 2020

fastlane-bot commented Jul 5, 2020

[Spaceship] You are not allowed to access the document you requested. in spaceship after moving to ruby 2.6 #16430

[Spaceship] You are not allowed to access the document you requested. in spaceship after moving to ruby 2.6 #16430

Comments

BalestraPatrick commented May 7, 2020 • edited

New Issue Checklist

Issue Description

Command executed

fastlane-bot commented May 7, 2020

BalestraPatrick commented May 8, 2020

fhickman commented May 8, 2020

Arclite commented May 19, 2020

Soliy0u commented May 21, 2020

Stack

System Locale

fastlane files:

fastlane gems

Loaded fastlane plugins:

ecamacho commented May 28, 2020

fastlane-bot commented Jun 27, 2020

fastlane-bot commented Jul 5, 2020

[Spaceship] `You are not allowed to access the document you requested.` in spaceship after moving to ruby 2.6 #16430

[Spaceship] `You are not allowed to access the document you requested.` in spaceship after moving to ruby 2.6 #16430

BalestraPatrick commented May 7, 2020 •

edited