[!] Cannot update languages - could not find an editable info - when trying to upload metadata

[sergeykochanov]

New Issue Checklist

• Updated fastlane to the latest version
• I read the Contribution Guidelines
• I read docs.fastlane.tools
• I searched for existing GitHub issues

Issue Description

I'm trying to upload metadata (what's new texts) for my iOS app. Previously it worked fine, but now it throws the following error: "[!] Cannot update languages - could not find an editable info".
Probably it may be related to macOS app I have:

Command executed

fastlane deliver --force -u *** -a *** --skip_binary_upload true -i xxx.ipa -j ios -m /xxx/metadata --skip_screenshots true --phased_release

Complete output when running fastlane, including the stack trace and command used

2020-09-25T13:13:10.1736880Z [command]fastlane deliver --force -u xxx -a xxx --skip_binary_upload true -i xxx.ipa -j ios -m /Users/jenkins/TFS/deployment_agent/_work/r13/a/metadata --skip_screenshots true --phased_release
2020-09-25T13:13:13.4232470Z [16:13:13]: ‌Get started using a Gemfile for fastlane https://docs.fastlane.tools/getting-started/ios/setup/#use-a-gemfile‌
2020-09-25T13:13:15.0449350Z [16:13:15]: Login to App Store Connect (***)
2020-09-25T13:13:17.8127640Z [16:13:17]: Login successful
2020-09-25T13:13:22.6996440Z 
2020-09-25T13:13:22.7070940Z +--------------------------------------+---------------------------------------------------------------------------------------------------------------------------------------------------------------------+
2020-09-25T13:13:22.7088420Z |                                                                                          deliver 2.160.0 Summary                                                                                           |
2020-09-25T13:13:22.7105130Z +--------------------------------------+---------------------------------------------------------------------------------------------------------------------------------------------------------------------+
2020-09-25T13:13:22.7121640Z | force                                | true                                                                                                                                                                |
2020-09-25T13:13:22.7135530Z | username                             | ***                                                                                                                                      |
2020-09-25T13:13:22.7152160Z | app_identifier                       | ***                                                                                                                                        |
2020-09-25T13:13:22.7168670Z | skip_binary_upload                   | true                                                                                                                                                                |
2020-09-25T13:13:22.7187270Z | ipa                                  | ***.ipa |
2020-09-25T13:13:22.7208880Z | platform                             | ios                                                                                                                                                                 |
2020-09-25T13:13:22.7229620Z | metadata_path                        | /Users/jenkins/TFS/deployment_agent/_work/r13/a/metadata                                                                                                            |
2020-09-25T13:13:22.7247480Z | skip_screenshots                     | true                                                                                                                                                                |
2020-09-25T13:13:22.7264490Z | phased_release                       | true                                                                                                                                                                |
2020-09-25T13:13:22.7279200Z | screenshots_path                     | ./screenshots                                                                                                                                                       |
2020-09-25T13:13:22.7293890Z | app_version                          | 2.35.0                                                                                                                                                              |
2020-09-25T13:13:22.7309000Z | edit_live                            | false                                                                                                                                                               |
2020-09-25T13:13:22.7323700Z | use_live_version                     | false                                                                                                                                                               |
2020-09-25T13:13:22.7336400Z | skip_metadata                        | false                                                                                                                                                               |
2020-09-25T13:13:22.7349020Z | skip_app_version_update              | false                                                                                                                                                               |
2020-09-25T13:13:22.7361610Z | overwrite_screenshots                | false                                                                                                                                                               |
2020-09-25T13:13:22.7374210Z | submit_for_review                    | false                                                                                                                                                               |
2020-09-25T13:13:22.7386820Z | reject_if_possible                   | false                                                                                                                                                               |
2020-09-25T13:13:22.7405230Z | automatic_release                    | false                                                                                                                                                               |
2020-09-25T13:13:22.7430450Z | reset_ratings                        | false                                                                                                                                                               |
2020-09-25T13:13:22.7450790Z | run_precheck_before_submit           | true                                                                                                                                                                |
2020-09-25T13:13:22.7468380Z | precheck_default_rule_level          | warn                                                                                                                                                                |
2020-09-25T13:13:22.7484640Z | ignore_language_directory_validation | false                                                                                                                                                               |
2020-09-25T13:13:22.7499430Z | precheck_include_in_app_purchases    | true                                                                                                                                                                |
2020-09-25T13:13:22.7518310Z +--------------------------------------+---------------------------------------------------------------------------------------------------------------------------------------------------------------------+
2020-09-25T13:13:22.7529740Z 
2020-09-25T13:13:22.7545490Z [16:13:22]: Making sure the latest version on App Store Connect matches '2.35.0'...
2020-09-25T13:13:23.3209700Z [16:13:23]: '2.35.0' is the latest version on App Store Connect
2020-09-25T13:13:23.3236320Z [16:13:23]: Loading '/Users/jenkins/TFS/deployment_agent/_work/r13/a/metadata/ar-SA/release_notes.txt'...
2020-09-25T13:13:23.3259980Z [16:13:23]: Loading '/Users/jenkins/TFS/deployment_agent/_work/r13/a/metadata/de-DE/release_notes.txt'...
2020-09-25T13:13:23.3282050Z [16:13:23]: Loading '/Users/jenkins/TFS/deployment_agent/_work/r13/a/metadata/en-AU/release_notes.txt'...
2020-09-25T13:13:23.3302820Z [16:13:23]: Loading '/Users/jenkins/TFS/deployment_agent/_work/r13/a/metadata/en-GB/release_notes.txt'...
2020-09-25T13:13:23.3322940Z [16:13:23]: Loading '/Users/jenkins/TFS/deployment_agent/_work/r13/a/metadata/en-US/release_notes.txt'...
2020-09-25T13:13:23.3342830Z [16:13:23]: Loading '/Users/jenkins/TFS/deployment_agent/_work/r13/a/metadata/es-ES/release_notes.txt'...
2020-09-25T13:13:23.3361980Z [16:13:23]: Loading '/Users/jenkins/TFS/deployment_agent/_work/r13/a/metadata/es-MX/release_notes.txt'...
2020-09-25T13:13:23.3380960Z [16:13:23]: Loading '/Users/jenkins/TFS/deployment_agent/_work/r13/a/metadata/fr-FR/release_notes.txt'...
2020-09-25T13:13:23.3399070Z [16:13:23]: Loading '/Users/jenkins/TFS/deployment_agent/_work/r13/a/metadata/id/release_notes.txt'...
2020-09-25T13:13:23.3417070Z [16:13:23]: Loading '/Users/jenkins/TFS/deployment_agent/_work/r13/a/metadata/it/release_notes.txt'...
2020-09-25T13:13:23.3435150Z [16:13:23]: Loading '/Users/jenkins/TFS/deployment_agent/_work/r13/a/metadata/ja/release_notes.txt'...
2020-09-25T13:13:23.3453160Z [16:13:23]: Loading '/Users/jenkins/TFS/deployment_agent/_work/r13/a/metadata/ko/release_notes.txt'...
2020-09-25T13:13:23.3471470Z [16:13:23]: Loading '/Users/jenkins/TFS/deployment_agent/_work/r13/a/metadata/pt-BR/release_notes.txt'...
2020-09-25T13:13:23.3489620Z [16:13:23]: Loading '/Users/jenkins/TFS/deployment_agent/_work/r13/a/metadata/ru/release_notes.txt'...
2020-09-25T13:13:23.3507660Z [16:13:23]: Loading '/Users/jenkins/TFS/deployment_agent/_work/r13/a/metadata/tr/release_notes.txt'...
2020-09-25T13:13:23.3525700Z [16:13:23]: Loading '/Users/jenkins/TFS/deployment_agent/_work/r13/a/metadata/uk/release_notes.txt'...
2020-09-25T13:13:25.4524020Z [16:13:25]: Cannot find edit app info... Retrying after 10 seconds (remaining: 4)
2020-09-25T13:13:36.3000560Z [16:13:36]: Cannot find edit app info... Retrying after 10 seconds (remaining: 3)
2020-09-25T13:13:47.3957290Z [16:13:47]: Cannot find edit app info... Retrying after 10 seconds (remaining: 2)
2020-09-25T13:13:58.5352910Z [16:13:58]: Cannot find edit app info... Retrying after 10 seconds (remaining: 1)
2020-09-25T13:14:09.3336970Z [16:14:09]: Cannot find edit app info... Retrying after 10 seconds (remaining: 0)
2020-09-25T13:14:19.3433860Z 
2020-09-25T13:14:19.3461320Z [!] Cannot update languages - could not find an editable info

Environment

 
🚫 fastlane environment 🚫
Stack



Key
Value




OS
10.15.6


Ruby
2.5.3


Bundler?
false


Git
git version 2.21.1 (Apple Git-122.3)


Installation Source
~/.rvm/gems/ruby-2.5.3/bin/fastlane


Host
Mac OS X 10.15.6 (19G2021)


Ruby Lib Dir
~/.rvm/rubies/ruby-2.5.3/lib


OpenSSL Version
OpenSSL 1.1.1d  10 Sep 2019


Is contained
false


Is homebrew
false


Is installed via Fabric.app
false


Xcode Path
/Applications/Xcode-11.3.1.app/Contents/Developer/


Xcode Version
11.3.1



System Locale



Error




No Locale with UTF8 found 🚫



fastlane files:
No Fastfile found
No Appfile found
fastlane gems



Gem
Version
Update-Status




fastlane
2.160.0
✅ Up-To-Date



Loaded fastlane plugins:
No plugins Loaded
Loaded gems



Gem
Version




did_you_mean
1.2.0


executable-hooks
1.6.0


bundler-unload
1.0.2


rubygems-bundler
1.4.5


bundler
1.16.6


slack-notifier
2.3.2


rouge
2.0.7


xcpretty
0.3.0


terminal-notifier
2.0.0


terminal-table
1.8.0


plist
3.5.0


addressable
2.7.0


multipart-post
2.0.0


word_wrap
1.0.0


babosa
1.0.3


colored
1.2


highline
1.7.10


commander-fastlane
4.4.6


excon
0.75.0


unf
0.1.4


domain_name
0.5.20190701


http-cookie
1.0.3


faraday-cookie_jar
0.0.6


faraday
1.0.1


faraday_middleware
1.0.0


fastimage
2.1.7


gh_inspector
1.1.3


json
2.1.0


rubyzip
2.3.0


security
0.1.3


xcpretty-travis-formatter
1.0.0


uber
0.1.0


declarative-option
0.1.0


representable
3.0.4


retriable
3.1.2


mini_mime
1.0.2


signet
0.14.0


httpclient
2.8.3


google-api-client
0.38.0


nanaimo
0.3.0


colored2
3.1.2


claide
1.0.3


CFPropertyList
3.0.2


atomos
0.1.3


xcodeproj
1.17.1


unicode-display_width
1.7.0


public_suffix
4.0.5


tty-screen
0.8.1


tty-cursor
0.7.1


tty-spinner
0.9.3


unf_ext
0.0.7.7


mini_magick
4.10.1


dotenv
2.7.6


naturally
2.2.0


simctl
1.6.8


jwt
2.2.1


declarative
0.0.20


multi_json
1.15.0


os
1.1.0


memoist
0.16.2


googleauth
0.13.0


rake
13.0.1


digest-crc
0.6.1


google-cloud-errors
1.0.1


google-cloud-env
1.3.3


google-cloud-core
1.5.0


google-cloud-storage
1.26.2


emoji_regex
3.0.0


aws-eventstream
1.1.0


aws-sigv4
1.2.1


aws-partitions
1.345.0


jmespath
1.4.0


aws-sdk-core
3.104.3


aws-sdk-kms
1.36.0


aws-sdk-s3
1.75.0


openssl
2.1.2


date
1.0.0


fileutils
1.0.2


ipaddr
1.2.0


psych
3.0.2


webrick
1.4.2




generated on: 2020-09-25

 

[sergeykochanov]

I investigated the issue a bit and found out that tunes.get_app_infos() returns two objects:

@app_store_state="READY_FOR_SALE", @app_store_age_rating="FOUR_PLUS", @brazil_age_rating="L", @kids_age_band=nil, @primary_category=#<Spaceship::ConnectAPI::AppCategory:0x00007fa0454ceb30 @id="PRODUCTIVITY", @platforms=["IOS", "MAC_OS", "TV_OS"]>, @secondary_category=#<Spaceship::ConnectAPI::AppCategory:0x00007fa0454ce978 @id="UTILITIES", @platforms=["IOS", "MAC_OS", "TV_OS"]>>

@app_store_state="PENDING_DEVELOPER_RELEASE", @app_store_age_rating="FOUR_PLUS", @brazil_age_rating="L", @kids_age_band=nil, @primary_category=#<Spaceship::ConnectAPI::AppCategory:0x00007fa0454ce6d0 @id="PRODUCTIVITY", @platforms=["IOS", "MAC_OS", "TV_OS"]>, @secondary_category=#<Spaceship::ConnectAPI::AppCategory:0x00007fa0454ce540 @id="UTILITIES", @platforms=["IOS", "MAC_OS", "TV_OS"]>>

Please note it doesn't contain actual new iOS version which is currently PREPARE_FOR_SUBMISSION. So, that's the reason why fetch_edit_app_info() is empty. However, I didn't get why we need fetch_edit_app_info instead of fetch_live_app_info. I replaced app.fetch_edit_app_info to app.fetch_live_app_info || app.fetch_edit_app_info and it seems to work...

[sergeykochanov]

@joshdholtz Could you please take a look on this? If my assumption is correct I can make a PR with this change. Thanks!

[joshdholtz]

@sergeykochanov Ahhhhhh, that is a weird issue! If you want to make a PR that would be great 😊 I’d be happy to test it out!

[fastlane-bot]

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates.

Please make sure to update to the latest fastlane version and check if that solves the issue. Let us know if that works for you by adding a comment 👍

Friendly reminder: contributions are always welcome! Check out CONTRIBUTING.md for more information on how to help with fastlane and feel free to tackle this issue yourself 💪

[fastlane-bot]

This issue will be auto-closed because there hasn't been any activity for a few months. Feel free to open a new one if you still experience this problem 👍