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Screenshots upload (deliver) failed with App Store's Rate limit exceeded error #20625
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I'm facing a similar issue with uploading screenshots but with the output: [17:11:33]: Number of screenshots not deleted: 0
[17:11:33]: Successfully deleted all screenshots
[17:11:35]: Uploaded '/Users/user/screenshots/en-US/3apple_screenshot_55.jpeg'... (1.142534 secs)
[17:11:35]: Uploaded '/Users/user/screenshots/en-US/1apple_screenshot_55.jpeg'... (1.184768 secs)
[17:11:35]: Uploaded '/Users/user/screenshots/en-US/1apple_screenshot_65.jpeg'... (1.186299 secs)
[17:11:35]: Uploaded '/Users/user/screenshots/en-US/3apple_screenshot_65.jpeg'... (1.204265 secs)
[17:11:35]: Uploaded '/Users/user/screenshots/en-US/4apple_screenshot_65.jpeg'... (1.234147 secs)
[17:11:35]: Uploaded '/Users/user/screenshots/en-US/5apple_screenshot_55.jpeg'... (1.255372 secs)
[17:11:36]: Uploaded '/Users/user/screenshots/en-US/4apple_screenshot_55.jpeg'... (1.292782 secs)
[17:11:36]: Uploaded '/Users/user/screenshots/en-US/5apple_screenshot_65.jpeg'... (1.294069 secs)
[17:11:36]: Uploaded '/Users/user/screenshots/en-US/2apple_screenshot_65.jpeg'... (1.341499 secs)
[17:11:36]: Uploaded '/Users/user/screenshots/en-US/2apple_screenshot_55.jpeg'... (1.350164 secs)
[⠙] Waiting for all the screenshots to finish being processed... There was a similar issue reported this past March, #20028, but I have yet to resolve my issue. @alexmarktl could you explain how you were able to remove all languages? |
Appears to be a similar if not the same issue described in this issue #20619 |
@andrewdieken is right. |
Unfortunately my team and I are facing a similar issue:
and then the: "There are still incomplete screenshots[...]" issue keeps hanging for hours until the job times out and fails. This happens regardless of the region and language for the screenshots etc. Seems to be happening for the better part of last 48hours 😢 |
There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Friendly reminder: contributions are always welcome! Check out CONTRIBUTING.md for more information on how to help with This issue will be auto-closed if there is no reply within 1 month. |
The issue still valid, please do not close it. |
It seems that the I've checked if this rate limits are described somewhere and so far found only that: https://developer.apple.com/forums/thread/110457 I didn't find any fastlane options allowing to slowdown the requests during the execution of The problem I've faced with:
[Updated] I guess we can try to tune number of threads to slowdown uploading a bit: https://github.com/fastlane/fastlane/blob/master/deliver/lib/deliver/upload_screenshots.rb#L116 |
I'm facing the same issue ; the problem is that the screenshots never end the process on App Store, I have checked after several days and still find screenshots in processing ; and, because of this, I can't submit the app for review |
We are facing the same problem from time to time -> our Jenkins builds get stuck on this until we manually delete the screenshots in question (it is showing grey and with a cloud symbol). |
Getting the same issue here. I also could not find a way to configure Fastlane request rate, as suggested in the error message. |
Issue Description
I worked on two projects which have 14 languages and respectively 10 and 45 screenshots per language. We recently update our fastlane configuration to use the AppStoreConnect APIs. Since then our screenshots upload lane failed with this error
I tried to reduce the number of requests by uploading the screenshots of only one language and I waited more than a day to ensure than the AppStoreConnect API rate limitation was reseted. But I still failed with the same error.
There is the matchine Fastfile extract:
Command executed
bundle exec fastlane uploadScreenshots onJenkins:true overwrite_screenshots:true
Complete output when running fastlane, including the stack trace and command used
Environment
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