Deliver fails to upload IPad screenshots

[Krishsidu]

New Issue Checklist

• Updated fastlane to the latest version
• I read the Contribution Guidelines
• I read docs.fastlane.tools
• I searched for existing GitHub issues

Issue Description

As part of Fastlane call, we are trying to upload iPad screenshots for 11' IPad version. Screenshot dimension we have is 2360 x 1630 and 1630 x 2360.

I am able to upload manually the same screenshot on appstoreconnect.

Fastlane version: 2.217.0

Command executed

Complete output when running fastlane, including the stack trace and command used

 
WARN [2024-01-02 16:37:26.58]: �[33m🚫 Invalid screenshots were detected! Here are the reasons:�[0m
ERROR [2024-01-02 16:37:26.58]: �[31m🚫 Error: ./fastlane/screenshots/en-US/SCREENSHOTS_IPAD_0.png - Invalid screen size (Actual size is 2360x1640. See the specifications to fix [https://help.apple.com/app-store-connect/#/devd274dd925)�[0m](https://help.apple.com/app-store-connect/#/devd274dd925)%1B[0m)
ERROR [2024-01-02 16:37:26.58]: �[31m🚫 Error: ./fastlane/screenshots/en-US/SCREENSHOTS_IPAD_1.png - Invalid screen size (Actual size is 1640x2360. See the specifications to fix [https://help.apple.com/app-store-connect/#/devd274dd925)�[0m](https://help.apple.com/app-store-connect/#/devd274dd925)%1B[0m)
ERROR [2024-01-02 16:37:26.58]: �[31m🚫 Error: ./fastlane/screenshots/en-US/SCREENSHOTS_IPAD_2.png - Invalid screen size (Actual size is 2360x1640. See the specifications to fix [https://help.apple.com/app-store-connect/#/devd274dd925)�[0m](https://help.apple.com/app-store-connect/#/devd274dd925)%1B[0m)
ERROR [2024-01-02 16:37:26.58]: �[31m🚫 Error: ./fastlane/screenshots/en-US/SCREENSHOTS_IPAD_3.png - Invalid screen size (Actual size is 2360x1640. See the specifications to fix [https://help.apple.com/app-store-connect/#/devd274dd925)�[0m](https://help.apple.com/app-store-connect/#/devd274dd925)%1B[0m) 

Environment

🚫 fastlane environment 🚫
Stack



Key
Value




OS
13.0.1


Ruby
2.7.6


Bundler?
false


Git
git version 2.37.1 (Apple Git-137.1)


Installation Source
~/.rbenv/versions/2.7.6/bin/fastlane


Host
macOS 13.0.1 (22A400)


Ruby Lib Dir
~/.rbenv/versions/2.7.6/lib


OpenSSL Version
OpenSSL 1.1.1v  1 Aug 2023


Is contained
false


Is homebrew
false


Is installed via Fabric.app
false


Xcode Path
/Applications/Xcode.app/Contents/Developer/


Xcode Version
14.1


Swift Version
5.7.1



System Locale



Variable
Value





LANG
en_US.UTF-8
✅


LC_ALL
en_US.UTF-8
✅


LANGUAGE





fastlane files:
No Fastfile found
No Appfile found
fastlane gems



Gem
Version
Update-Status




fastlane
2.217.0
🚫 Update available



Loaded fastlane plugins:
No plugins Loaded
Loaded gems



Gem
Version




did_you_mean
1.4.0


public_suffix
5.0.3


addressable
2.8.5


artifactory
3.0.15


babosa
1.0.4


bundler
2.1.4


CFPropertyList
3.0.6


colored
1.2


highline
2.0.3


commander
4.6.0


dotenv
2.8.1


emoji_regex
3.2.3


excon
0.102.0


faraday-em_http
1.0.0


faraday-em_synchrony
1.0.0


faraday-excon
1.1.0


faraday-httpclient
1.0.1


multipart-post
2.3.0


faraday-multipart
1.0.4


faraday-net_http
1.0.1


faraday-net_http_persistent
1.2.0


faraday-patron
1.0.0


faraday-rack
1.0.0


faraday-retry
1.0.3


ruby2_keywords
0.0.5


faraday
1.10.3


faraday_middleware
1.2.0


unf_ext
0.0.8.2


unf
0.1.4


domain_name
0.5.20190701


http-cookie
1.0.5


faraday-cookie_jar
0.0.7


fastimage
2.2.7


gh_inspector
1.1.3


uber
0.1.0


declarative
0.0.20


trailblazer-option
0.1.2


representable
3.2.0


retriable
3.1.2


mini_mime
1.1.5


jwt
2.7.1


memoist
0.16.2


multi_json
1.15.0


os
1.1.4


signet
0.17.0


googleauth
1.7.0


httpclient
2.8.3


webrick
1.6.1


google-apis-core
0.11.1


google-apis-androidpublisher_v3
0.48.0


google-apis-playcustomapp_v1
0.13.0


google-cloud-env
1.6.0


google-cloud-errors
1.3.1


google-cloud-core
1.6.0


google-apis-iamcredentials_v1
0.17.0


google-apis-storage_v1
0.19.0


rake
13.0.1


digest-crc
0.6.5


google-cloud-storage
1.44.0


json
2.3.0


mini_magick
4.12.0


naturally
2.2.1


optparse
0.1.1


plist
3.7.0


rubyzip
2.3.2


security
0.1.3


simctl
1.6.10


terminal-notifier
2.0.0


unicode-display_width
1.8.0


terminal-table
3.0.2


tty-screen
0.8.1


tty-cursor
0.7.1


tty-spinner
0.9.3


word_wrap
1.0.0


atomos
0.1.3


claide
1.1.0


colored2
3.1.2


nanaimo
0.3.0


rexml
3.2.6


xcodeproj
1.22.0


rouge
2.0.7


xcpretty
0.3.0


xcpretty-travis-formatter
1.0.1


uri
0.10.0


aws-eventstream
1.2.0


aws-sigv4
1.6.0


aws-partitions
1.824.0


jmespath
1.6.2


aws-sdk-core
3.181.1


aws-sdk-kms
1.71.0


aws-sdk-s3
1.134.0


forwardable
1.3.1


logger
1.4.2


cgi
0.1.0.1


date
3.0.3


timeout
0.1.0


stringio
0.1.0


ipaddr
1.2.2


openssl
2.1.3


zlib
1.1.0


mutex_m
0.1.0


ostruct
0.2.0


strscan
1.0.3


io-console
0.5.6


delegate
0.1.0


fileutils
1.4.1


singleton
0.1.0


open3
0.1.0


yaml
0.1.0


psych
3.1.0




generated on: 2024-01-03

[christruong90]

I am also facing this same issue @joshdholtz

[joshdholtz]

Will look into! Thanks for the ping 😁

[christruong90]

Thank you Sir

[Jaelyn-DM]

I had the same issue. Thanks for looking into it @joshdholtz

[joejcon1]

I'm also getting this issue, albeit with iPhone 15 simulator running iOS 17.2. Unlike the iPad issue as reported, my screenshots are only 1px too short:

[14:54:09]: 🚫 Error: /Users/<redacted>.png - Invalid screen size (Actual size is 1178x2556. See the specifications to fix https://help.apple.com/app-store-connect/#/devd274dd925)

with the linked documentation asking for 6.1" screen images to have dimensions 1179 x 2556 pixels

Happy to help provide any more information to help here as this is an easy reproduction for me

Snapfile options:

devices
([
  "iPhone 15",
  "iPhone 15 Pro Max"
])

output_directory("./fastlane/screenshots")
clear_previous_screenshots(true)
override_status_bar(true)
dark_mode(true)
output_simulator_logs(true)
stop_after_first_error(false)
erase_simulator(true)

[joejcon1]

For what its worth, I get the same issue (off by 1px) on:

iPhone 15 17.2 simulator
iPhone 14 Pro 17.0 simulator