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Need to come up with a way to alert users to API status issues. This might be best accomplished by improving the message for our 500 errors, so that users are given more information than "server error."
AmyKort
changed the title
Decide how/when to communicate API status issues to external/internal users
Improve communication of API status issues to external/internal users
Aug 13, 2019
I've made a first stab at drafting a new message and sent to @AmyKort@patphongs@PaulClark2 for their thoughts. In doing this, I looked at our revised 404 error message in #2675 plus worked in our discussion about the API status pingdom page. We'll need someone with access to change the URL in pingdom for that page.
Once we finalize the draft, we can send it around for a high level review as needed.
What we are after
Need to come up with a way to alert users to API status issues. This might be best accomplished by improving the message for our 500 errors, so that users are given more information than "server error."
Related issues
#966 - Original implementation issue
To do
(See https://help.pingdom.com/hc/en-us/articles/205386171-Public-Status-Page).
[ ] High level review of messageThe text was updated successfully, but these errors were encountered: