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InAppMessaging - After updating to 5.20.2, InAppMessaging no longer appears #2981

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nirazo opened this issue May 10, 2019 · 8 comments
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@nirazo
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@nirazo nirazo commented May 10, 2019

[READ] Step 1: Are you in the right place?

Yes

[REQUIRED] Step 2: Describe your environment

  • Xcode version: 10.2
  • Firebase SDK version: 5.20.2
  • Firebase Component: InAppMessaging + InAppMessagingDisplay
  • Component version: 5.20.2

[REQUIRED] Step 3: Describe the problem

After updating to 5.20.2, InAppMessaging no longer appears.
I used a custom event for the trigger and specified "1 time per device for this campaign" as the display frequency.
Event transmission is successful (confirmed with DebugView), but InAppMessaging is not displayed.
If you change the display frequency, it will not be displayed as well.

InAppMessaging is displayed correctly if it is not a custom event but a default event (for example, on_foreground event).

It used to use Firebase SDK 5.13.0 before updating it, and was able to display correctly in that version with the same settings.

Thanks in advance!

@michalbencur

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@michalbencur michalbencur commented May 14, 2019

We integrated InAppMessaging only yesterday, with new 6.0.0 release and experience the same bug as describe above.

Campaign triggered on_foreground gets delivered, but campaign triggered by our own event never shows up.

Using Firebase (6.0.0)
Using FirebaseAnalytics (6.0.0)
Using FirebaseAnalyticsInterop (1.2.0)
Using FirebaseCore (6.0.0)
Using FirebaseInAppMessaging (0.14.0)
Using FirebaseInAppMessagingDisplay (0.14.0)
Using FirebaseInstanceID (4.0.0)
Using FirebaseMessaging (4.0.0)

@christibbs

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@christibbs christibbs commented May 14, 2019

I'm seeing this as well, investigating.

@nirazo nirazo changed the title InAppMessaging - Afterupdating to 5.20.2, InAppMessaging no longer appears InAppMessaging - After updating to 5.20.2, InAppMessaging no longer appears May 15, 2019
@ryanwilson

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@ryanwilson ryanwilson commented May 15, 2019

We've tracked down the cause and are working on a fix.

@ryanwilson ryanwilson added this to the M48 milestone May 16, 2019
@jonameson

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@jonameson jonameson commented May 21, 2019

@ryanwilson any workarounds available while using the latest Firebase libs? We are also having the same issue.

@ryanwilson

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@ryanwilson ryanwilson commented May 21, 2019

Unfortunately not, but we should have a new release out shortly that fixes the issue. Hang tight!

@christibbs

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@christibbs christibbs commented May 21, 2019

This is fixed in the latest SDK update. Run pod update, it should install FirebaseInAppMessaging 0.14.1 where this is fixed.

@christibbs christibbs closed this May 21, 2019
@jonameson

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@jonameson jonameson commented May 21, 2019

Confirmed works! Thank you guys!

@nirazo

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@nirazo nirazo commented May 22, 2019

Confirmed works, too! Thank you guys!!!

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