"zoomed screen" when taking screenshot after disconnecting from dual monitor

[asafgaon]

I work with my laptop (MBP) in two modes, either on the laptop or connected to 2 external monitors (via dock). When I take screenshots using Flameshot with the two monitors everything is good, but after I disconnect the external monitors and return to to work on the laptop, every time I try to take a screenshot I can only see what can be described as a "zoomed screen" to screenshot (see screenshot this was the entire screen of the MBP). The only way to solve it is to exit Flameshot and start it again.

Ways to reproduce: connect MBP to dual screens, take a screenshot successfully, disconnect MBP, try to take a screenshot, see "zoomed screen"

Version: Flameshot v12.1.0 (96c2c82) Compiled with Qt 5.15.5
Platform: Macbook Pro (2009 13") running MacOS 13.2

[wirew0lf]

I'm having the same issue

[jeremydescamps]

Same here !

Here is my information:

• Flameshot v12.1.0 (96c2c82)
• Compiled with Qt 5.15.5
• darwin: 22.3.0
• osx: 13.2

[pg42819]

ever resolved? I'm getting the same months later

[Blackthron]

Not resolved. Having same issue. This stops me from using the software comepletely. It's weird that devs are not fixing in.

[Xat59]

Yeah I confirm it is still not fixed

[faagner7]

Same issue

[hainguyen1107]

Same issue!

[hammad-Ikhlaq-7vals]

Same issue

[automagiq]

same issue : Flameshot zooming in on my Mac when I try to take a screenshot, I use two monitors but it does it even when disconnect another monitor.

MacOs Sonoma 14.0
Flameshot v12.1.0 (96c2c82)
Compiled with Qt 5.15.5
darwin: 23.0.0
osx: 14.0

[mischavandenburg]

Same here

[mrkrstphr]

I'm having this issue, but it does seem to work correctly again if I quit Flameshot and re-open it.

[frohro]

I'm having this issue too. I'm not sure if I connected this to dual monitors though. When I quit flameshot and restart it, I get the message that there was a flameshot error and I can't take a screenshot. This is on Wayland, Ubuntu 23.10.

[AndreasGrip]

Just got the same problem and it was resolved by quit flameshot and starting it again..
Macbook pro 16" 2023.
Usually connected to one external 4k monitor and one 1920x1200, but when problem occured I was traveling and only built in screen used.

[SghaierFiras]

Same solution said by @AndreasGrip worked for me too.
Quit Flameshot and restart it again. everything worked fine.

[JasCodes]

@SghaierFiras Thats not a solution to restart the app everytime

[0xGodson]

Same issue.

[ousiadigital]

same here

[AlwaysNoobCoder]

same, but for me it fedora linux 37, and restart app not works too.

[iamludal]

Same here 😞

[ValmeI]

same here

[apasias]

Same

[JasCodes]

Kinna major bug...

[kopach]

looks like duplicate of #2612
Also as suggested here and there - issue seems to happen only after monitor setup change (connect/disconnect monitor). So, as workaround - restart the flameshot in this case

---

as a bit "better" automated workaround - one can use https://support.apple.com/en-gb/guide/automator/welcome/mac to restart flameshot on monitor connect/disconnect