Empty result returned when uploading portrait-oriented photo on iPad

[dane-pi]

Hi Everyone,

Before getting into the question, I just wanted to say thanks for the great work on this project. It's a very useful library that seems to be gaining much traction, can't wait to see where it goes!

I'm using the latest version - 1.0.3 - and when uploading a photo from an iPad I'm noticing an empty base64 string returned when calling:
croppie.result('canvas').then(function(result) { //code } );

After digging around, I'm seeing this effect only when (A) portrait-oriented photos have been uploaded by an iPad (B) the image has either been zoomed-out or panned so that its right and bottom borders are evenly-aligned (flush) with the right and bottom sides of the viewport. (test case images attached)

Has anyone else experienced this issue? I did see issue #31 , and have implemented the suggested solution without any luck.

Any thoughts or direction would be awesome, thanks again

Zoomed out

Panned, zoomed-in

Results

[thedustinsmith]

This kind of seems like it would be related to the exif orientation in #31. Let me look into it a little bit more, I just wanted to assure that we're looking into it.

[dane-pi]

Okay, thanks for looking into this.

[dane-pi]

Has anyone been able to replicate the issue - on the demo site or within your own project? Unsure how to resolve this, I'm open to any direction or feedback.

[thedustinsmith]

I was able to replicate it given your steps. I'm working on a solution in my spare time. It seems we're going to have to offer an option to read the exif rotation.

[thedustinsmith]

@dane-pi See the note here: #31 (comment)

I tried on the iPad with those changes and the problem seems to be fixed there. Does that fix it for you?

[thedustinsmith]

@dane-pi You can install the beta version of croppie and see if it fixes your issues:

npm install croppie@2.0.0-beta1

[thedustinsmith]

i think this is fixed in https://github.com/Foliotek/Croppie/releases/tag/v2.0.0.

My test case was resolved. Hopefully yours is too.

[dane-pi]

Hey - Sorry for the delay, yes it seems to be working. Thanks for your help!

[dws-arjun]

It says 'then', 'result' etc function not exist