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Frozen Party accounts - allow non-accounting transactions #15968

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turner-james opened this issue Nov 12, 2018 · 1 comment
Closed

Frozen Party accounts - allow non-accounting transactions #15968

turner-james opened this issue Nov 12, 2018 · 1 comment

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@turner-james
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When a customer or supplier account is frozen, then all users (EXCEPT FOR ONE ROLE DEFINED IN ACCOUNTS SETTINGS) are NOT able to save & submit ANY documents against the customer.

I want to strongly suggest that even if a customer (or supplier) account is FROZEN, that ERPNext still ALLOW NON-ACCOUNTING ENTRY documents to be processed to the customer or supplier account:

  • If we want NO documents to be processed to the customer account, that is when we will DISABLE the customer or supplier account

  • We still need our users to be able to send quotations and create Sales Orders for customers, even if the customer is temporarily frozen. The reason we will mark a customer account as "frozen" is when their payments are late or they have exceeded their credit limit.

  • It is very frustrating for our sales users when they need to create NON-FINANCIAL transactions to a customer account (or even a payment entry), and they have to get the DEBTOR MANAGER user to unfreeze the account each time for them.

This is an important feature that is required.

@harshit-30
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Kindly create a new issue if the said feature/request/enhancement is not yet included after v13.10.

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