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When a customer or supplier account is frozen, then all users (EXCEPT FOR ONE ROLE DEFINED IN ACCOUNTS SETTINGS) are NOT able to save & submit ANY documents against the customer.
I want to strongly suggest that even if a customer (or supplier) account is FROZEN, that ERPNext still ALLOW NON-ACCOUNTING ENTRY documents to be processed to the customer or supplier account:
If we want NO documents to be processed to the customer account, that is when we will DISABLE the customer or supplier account
We still need our users to be able to send quotations and create Sales Orders for customers, even if the customer is temporarily frozen. The reason we will mark a customer account as "frozen" is when their payments are late or they have exceeded their credit limit.
It is very frustrating for our sales users when they need to create NON-FINANCIAL transactions to a customer account (or even a payment entry), and they have to get the DEBTOR MANAGER user to unfreeze the account each time for them.
This is an important feature that is required.
The text was updated successfully, but these errors were encountered:
When a customer or supplier account is frozen, then all users (EXCEPT FOR ONE ROLE DEFINED IN ACCOUNTS SETTINGS) are NOT able to save & submit ANY documents against the customer.
I want to strongly suggest that even if a customer (or supplier) account is FROZEN, that ERPNext still ALLOW NON-ACCOUNTING ENTRY documents to be processed to the customer or supplier account:
If we want NO documents to be processed to the customer account, that is when we will DISABLE the customer or supplier account
We still need our users to be able to send quotations and create Sales Orders for customers, even if the customer is temporarily frozen. The reason we will mark a customer account as "frozen" is when their payments are late or they have exceeded their credit limit.
It is very frustrating for our sales users when they need to create NON-FINANCIAL transactions to a customer account (or even a payment entry), and they have to get the DEBTOR MANAGER user to unfreeze the account each time for them.
This is an important feature that is required.
The text was updated successfully, but these errors were encountered: