[V13] ERPNext mobile app status 404 #25213

kevinpthorne · 2021-04-05T23:43:12Z

Description of the issue

Both Android and iOS apps report status 404 on trying to login

Context information (for bug reports)

ERPNext/Frappe installation was updated from V13-beta to V13 release.
Output of bench version

erpnext 13.0.0
frappe 13.0.1

Steps to reproduce the issue

Open ERPNext App
Choose your ERPNext installation's URL
Attempt to login

Observed result

"https://example.org failed with status 404"

Expected result

The home page

Stacktrace / full error message

From nginx server:

"GET /api/method/frappe.www.desk.get_desk_assets?build_version=1604086648.0 HTTP/1.1" 404 26283 "-" "Mozilla/5.0 (Linux; Android 11; SM-G975U Build/RP1A.200720.012; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/89.0.4389.105 Mobile Safari/537.36" "-"

Additional information

Standard ERPNext installation.

The text was updated successfully, but these errors were encountered:

rtdany10 · 2021-04-06T06:20:43Z

Getting same error on my v13 production server.

ArminHaberl · 2021-04-07T08:45:10Z

I get the same error (v13).

buff0k · 2021-04-07T14:13:55Z

Can confirm same error, has existed since January in the development branch as well. Have migrated to version-13 and same issue persists. Note that we have Certbot SSL Certificate installed for ERPNext site.

shinzuco · 2021-04-08T11:33:09Z

In desk.js, there is an ajax function that called to url = localStorage.server + "/api/method/frappe.www.desk.get_desk_assets";

This is returning a 404 error.

What is the newserver uri?

shinzuco · 2021-04-08T16:17:52Z

OK Solved it., almost.
in desk.js change line 10 to var url = localStorage.server + "/api/method/frappe.www.app.get_desk_assets";
in line 83 and 84 comment out the following // localStorage.removeItem('session_id'); // window.location = "index.html";

Change the complete code in desk.html to

<html data-theme="{{ desk_theme.lower() }}">
<head>
    <!-- Chrome, Firefox OS and Opera -->
    <meta name="theme-color" content="#0089FF">
    <!-- Windows Phone -->
    <meta name="msapplication-navbutton-color" content="#0089FF">
    <!-- iOS Safari -->
    <meta name="apple-mobile-web-app-status-bar-style" content="#0089FF">
    <meta content="text/html;charset=utf-8" http-equiv="Content-Type">
    <meta content="utf-8" http-equiv="encoding">
    <meta name="author" content="">
    <meta name="viewport" content="width=device-width, initial-scale=1.0,
			maximum-scale=1.0, minimum-scale=1.0, user-scalable=no, minimal-ui">
    <meta name="apple-mobile-web-app-capable" content="yes">
    <meta name="apple-mobile-web-app-status-bar-style" content="white">
    <meta name="mobile-web-app-capable" content="yes">
    <title>ERPNext</title>

    <link rel="stylesheet" type="text/css" href="css/desk.min.css">
    <link rel="stylesheet" type="text/css" href="css/erpnext.css">
    <link rel="stylesheet" type="text/css" href="css/report.min.css">

</head>
<body>

<div class="centered splash">
    <img src="img/splash.png"
    style="max-width: 100px; max-height: 100px;">
</div>
<div class="main-section">
    <header></header>
    <div id="body"></div>
    <footer></footer>
</div>

</body>
    <script type="text/javascript" src="js/jquery.min.js"></script>
    <script type="text/javascript" src="cordova.js"></script>
    <script type="text/javascript" src="js/common.js"></script>
    <script type="text/javascript" src="js/desk.js"></script>.
<script type="text/javascript" src="js/control.min.js"></script>
<script type="text/javascript" src="js/desk.min.js"></script>
<script type="text/javascript" src="js/erpnext.min.js"></script>
<script type="text/javascript" src="js/form.min.js"></script>
<script type="text/javascript" src="js/libs.min.js"></script>
<script type="text/javascript" src="js/list.min.js"></script>
<script type="text/javascript" src="js/report.min.js"></script>
</html>```



Copy desk.min.css,erpnex.css and report.min.css to your cordova project.
Copy control.min.js , desk.min.js, erpnext.min.js, form.min.js, libs.min.js, list.min.js and report.min.js to your cordova project. Build and enjoy. 

Only bug seems to be tool tip for the toolbar popping up now and then.

barakatsoft · 2021-04-10T14:58:46Z

Getting same error on my v13 production server.
any one confirming the above fix ?

buff0k · 2021-04-26T09:43:45Z

Update, since the 13.1.0 update the 404 error is gone, now getting 417 error

krnkris · 2021-04-28T05:09:53Z

Same 417 error

dxgerp · 2021-05-05T12:36:32Z

Generated api call references 'desk' instead of 'app' calling get_desk_assets: /api/method/frappe.www.desk.get_desk_assets?
vs
/api/method/frappe.www.app.get_desk_assets?

Potentially related to changes deployed along with: frappe/frappe#11917
feat(routing): New routing style, not using hashes, also /desk -> /app

kevinpthorne · 2021-05-17T18:13:24Z

It just looks like a new app update needs to be pushed with the desk => app change made

dxgerp · 2021-05-18T21:04:08Z

replicated on:

erpnext 13.3.0
frappe 13.3.0

sumitbhanushali · 2021-05-19T08:32:47Z

please refer to this comment for clarity on the issue frappe/mobile#47 (comment)

kevinpthorne · 2021-05-21T16:33:50Z

Closing this issue since there's a repo dedicated to app development (see above).

rtdany10 · 2021-05-22T10:23:24Z

Closing this issue since there's a repo dedicated to app development (see above).

That repo is of another mobile application and not the one we use.

jlhollowell · 2021-08-08T04:49:51Z

Posting in a few places here on GitHub....wondering if there is any activity toward fixing the app for v13? I read that the app includes functionality to read bar codes / QR codes into fields...although I am unable to verify this functionality as the app fails with 417 error when I try to login. :-(

kevinpthorne added the bug label Apr 5, 2021

dxgerp mentioned this issue May 5, 2021

[V13] ERPNext mobile app status 417 #25537

Closed

buff0k mentioned this issue May 19, 2021

Mobile app function call not working in ERPNext v13 frappe/mobile#47

Closed

kevinpthorne closed this as completed May 21, 2021

github-actions bot locked as resolved and limited conversation to collaborators Mar 24, 2024

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[V13] ERPNext mobile app status 404 #25213

[V13] ERPNext mobile app status 404 #25213

kevinpthorne commented Apr 5, 2021 •

edited

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rtdany10 commented Apr 6, 2021

ArminHaberl commented Apr 7, 2021

buff0k commented Apr 7, 2021

shinzuco commented Apr 8, 2021

shinzuco commented Apr 8, 2021 •

edited

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barakatsoft commented Apr 10, 2021

buff0k commented Apr 26, 2021

krnkris commented Apr 28, 2021

dxgerp commented May 5, 2021

kevinpthorne commented May 17, 2021

dxgerp commented May 18, 2021

sumitbhanushali commented May 19, 2021

kevinpthorne commented May 21, 2021

rtdany10 commented May 22, 2021

jlhollowell commented Aug 8, 2021

[V13] ERPNext mobile app status 404 #25213

[V13] ERPNext mobile app status 404 #25213

Comments

kevinpthorne commented Apr 5, 2021 • edited Loading

Description of the issue

Context information (for bug reports)

Steps to reproduce the issue

Observed result

Expected result

Stacktrace / full error message

Additional information

rtdany10 commented Apr 6, 2021

ArminHaberl commented Apr 7, 2021

buff0k commented Apr 7, 2021

shinzuco commented Apr 8, 2021

shinzuco commented Apr 8, 2021 • edited Loading

barakatsoft commented Apr 10, 2021

buff0k commented Apr 26, 2021

krnkris commented Apr 28, 2021

dxgerp commented May 5, 2021

kevinpthorne commented May 17, 2021

dxgerp commented May 18, 2021

sumitbhanushali commented May 19, 2021

kevinpthorne commented May 21, 2021

rtdany10 commented May 22, 2021

jlhollowell commented Aug 8, 2021

kevinpthorne commented Apr 5, 2021 •

edited

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shinzuco commented Apr 8, 2021 •

edited

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