FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)
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Modules Modules Sep 23, 2018
app Logs monitoring in Settings - Alerts Dec 12, 2018
bootstrap Start Jul 23, 2018
config Logs monitoring in Settings - Alerts Dec 12, 2018
database Replace const with number in user migration Dec 13, 2018
overrides Merge branch 'master' of Nov 27, 2018
public Redesign Dec 12, 2018
resources Redesign Dec 12, 2018
routes Allow to retry and delete failed jobs in System Status Dec 9, 2018
storage Start Jul 23, 2018
tests Apply fixes from StyleCI Jul 24, 2018
tools Do not show last commit in update script Nov 12, 2018
vendor Add vendor files to dist Dec 1, 2018
.env.example Remove samle db data from env.example Nov 18, 2018
.env.travis Travis Testing Jul 24, 2018
.gitattributes Start Jul 23, 2018
.gitcommit Add git info Nov 10, 2018
.gitignore Merge branch 'master' of into… Dec 1, 2018
.htaccess Check if .env.example exists in web installer Nov 13, 2018
.travis.yml Disable phpunit testing as dist vendor is cleared by removing unneede… Nov 16, 2018
LICENSE Start Jul 23, 2018 Redesign Nov 30, 2018
artisan Check php version in index.php and artisan Nov 12, 2018
composer.json Translate Nov 24, 2018
composer.lock Merge composer.json Nov 15, 2018
package.json Start Jul 23, 2018
phpunit.xml Travis Testing Jul 24, 2018
server.php Apply fixes from StyleCI Jul 24, 2018
webpack.mix.js Start Jul 23, 2018
yarn.lock Start Jul 23, 2018

Free Self-Hosted Zendesk & Help Scout Alternative

PHP version Laravel version Build Status HitCount

FreeScout is the super lightweight free open source help desk and shared inbox written in PHP7 (Laravel 5.5 framework) – self hosted clone of HelpScout. Now you can enjoy free Zendesk & Help Scout without giving up privacy or locking yourself into a service you don't control.

FreeScout has been developed from scratch and is not using any copyrighted Help Scout materials to comply with GitHub's DMCA Policy (trademark, design, logos, icons, CSS, JS, HTML files are copyrighted; idea cannot be copyrighted).


Table of Contents



  • 100% Mobile-friendly.
  • Multilingual.
  • Starred conversations.
  • Push notifications.
  • Auto reply.
  • Notes.
  • Pasting screenshots from the clipboard into the reply area.
  • Dragging images into the reply area.
  • Open tracking.
  • Search.
  • Edit/hide threads.

Need anything else? Suggest features here


FreeScout is a pure PHP/MySQL application, so it can be easily deployed even on a shared hosting.

  • Nginx / Apache / IIS
  • PHP 7.0+
  • MySQL 5.0+ / MariaDB 5.0+ / PostgreSQL

News & Updates

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Installation Guide


FreeScout Modules







Mailbox connection settings page:

Mailbox connection settings page



Push notification:

Push notification

Web installer:

Web installer

Login page:

Login page