FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)
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README.md

Free Self-Hosted Zendesk & Help Scout Alternative



PHP version Laravel version Build Status HitCount

FreeScout is the super lightweight free open source help desk and shared inbox written in PHP7 (Laravel 5.5 framework) – self hosted clone of HelpScout. Now you can enjoy free Zendesk & Help Scout without giving up privacy or locking yourself into a service you don't control.

FreeScout has been developed from scratch and is not using any copyrighted Help Scout materials to comply with GitHub's DMCA Policy (trademark, design, logos, icons, CSS, JS, HTML files are copyrighted; idea cannot be copyrighted).

FreeScout

Table of Contents

Features

FreeScout

  • 100% Mobile-friendly.
  • Multilingual.
  • Starred conversations.
  • Push notifications.
  • Auto reply.
  • Notes.
  • Pasting screenshots from the clipboard into the reply area.
  • Dragging images into the reply area.
  • Open tracking.
  • Search.
  • Edit/hide threads.

Need anything else? Suggest features here

Requirements

FreeScout is a pure PHP/MySQL application, so it can be easily deployed even on a shared hosting.

  • Nginx / Apache / IIS
  • PHP 7.0+
  • MySQL 5.0+ / MariaDB 5.0+ / PostgreSQL

News & Updates

If you would like to be notified about new releases, news and updates you can subscribe here

Installation

Installation Guide

Modules

FreeScout Modules

Contributing

Screenshots

Dashboard:

Dashboard

Conversation:

Conversation

Mailbox connection settings page:

Mailbox connection settings page

Notifications:

Notifications

Push notification:

Push notification

Web installer:

Web installer

Login page:

Login page