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System down, need help. #1213

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skadefro opened this issue May 18, 2021 · 5 comments
Closed

System down, need help. #1213

skadefro opened this issue May 18, 2021 · 5 comments

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@skadefro
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I run freescout on kubernetes, today i upgraded my cluster, so freescout and mariadb was restarted.
After it came up, i can login, I can see the different emails but if i click on any email i get "something went wrong"
In the console of mariadb there are no errors, but in freescout it says

PHP Startup: Unable to load dynamic library 'gnupg.so' (tried: /usr/lib/php8/modules/gnupg.so (Error loading shared library libgpgme.so.11: No such file or directory (needed by /usr/lib/php8/modules/gnupg.so)), /usr/lib/php8/modules/gnupg.so.so (Error loading shared library /usr/lib/php8/modules/gnupg.so.so: No such file or directory)) in Unknown on line 0
Cannot load Zend OPcache - it was already loaded

and

PHP Warning:  PHP Startup: Unable to load dynamic library 'gnupg.so' (tried: /usr/lib/php8/modules/gnupg.so (Error loading shared library libgpgme.so.11: No such file or directory (needed by /usr/lib/php8/modules/gnupg.so)), /usr/lib/php8/modules/gnupg.so.so (Error loading shared library /usr/lib/php8/modules/gnupg.so.so: No such file or directory)) in Unknown on line 0

not sure if one of those is the reason, so I tried setting APP_DEBUG=true in hopes that would give me an error I could understand, but I just get presented with below, and it makes no sense to me
image

@skadefro
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instead of using latest, I tried setting version tag to 1.14.4 and now it all works again.
But would be nice to be able to use latest, so if I can do anything to help you troubleshoot, let me know ( remote access, getting logs, testing different options etc )

@freescout-helpdesk
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Apparently you need to install gnupg PHP extension.

@skadefro
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It's docker, so that would be the creater of the Dockerfile for "tiredofit/freescout" that must do that ? :-)

@skadefro
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oh, I just saw your not maintaining that your self, that is @tiredofit at https://github.com/tiredofit/docker-freescout ... Sorry I did not see that before.

@skadefro
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I have created the issue the prober place, sorry for the trouble and thank you for giving a hint at what the problem might be :-)

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