Placeholders are various locations where apps can be rendered on a page and how you can configure the manifest file. A single app can be rendered in multiple locations. Some of them render with UI, without UI or simply serverless.
This samples repository consists of all examples of placeholder apps that can be built on the following Freshworks products using the modules -
| Module | Works in Product | Placeholder |
|---|---|---|
common |
Common across all Products | full_page_app cti_global_sidebar |
support_ticket |
Freshdesk | ticket_sidebar ticket_requester_info ticket_top_navigation ticket_attachment ticket_conversation_editor ticket_background time_entry_background |
support_email |
Freshdesk | new_email_requester_info new_email_background |
support_contact |
Freshdesk | contact_sidebar contact_background contact_list_background |
support_company |
Freshdesk | company_background company_list_background |
service_ticket |
Freshservice | ticket_sidebar ticket_requester_info ticket_top_navigation ticket_background new_ticket_sidebar new_ticket_background |
service_asset |
Freshservice | asset_sidebar |
service_change |
Freshservice | change_sidebar change_background new_change_sidebar new_change_background |
service_user |
Freshservice | contact_sidebar |
Learn more about placeholders and explore for different modules.