Problems with Video content

[jasonbees]

Hi, I am having problems getting video frames to play reliably in Chrome. In IE the videos always play, but in Chrome, when I first browse to the display URL, I just get the poster gif (the "4,3,2,1" animation) for the duration of the frame. However if I then press F5 to refresh, the display restarts and the video then plays perfectly. The video is 4.5MB in MP4 format. Does anyone know what I can try to get this working correctly?

(I am using Chromebits to show Display Monkey content and so switching browser isn't an option)

Thanks

[jasonbees]

This was due to the autoplay policy changes in a recent Chrome update:

https://developers.google.com/web/updates/2017/09/autoplay-policy-changes

Chrome will no longer autoplay videos with sound by default. After ticking the "Mute" option in Display Monkey the videos started playing again